UX Writer - Product Platform (m/f/d) - Location: Amsterdam, Madrid, Munich or Remote

Personio is the all-in-one HR software for small and medium-sized companies. With offices in Munich, Madrid, London, Dublin, and Amsterdam, Personio is on a mission to make HR processes as transparent and efficient as possible so HR can focus on what matters most: people and strategy. 

The Product Platform Tribe is fulfilling this purpose by building out the platform strategy for Personio’s product. We are an enablement tribe and strive to create secure, reusable, scalable, and extensible systems that make the beating heart of our product capabilities. Our work enables other teams at Personio to achieve more by doing less and creates more consistent user experiences for our customers.

We are looking for a UX Writer that will work closely with other designers, UX researchers, PMs, and Engineers to help us grow and solidify the discipline inside Personio, helping us shape the voice and tone guidelines for Personio's product to establish a consistent and delightful experience for our users.

In this role, you will work closely with our Design System and Global Experiences teams to create a cohesive language for the whole product from these two central teams. You will need a proven experience and knowledge about UX, Information Architecture, and taxonomy so you can apply principles to your solutions. 

Your role and responsibilities will include:

• Define and deliver copy strategy that influences, expands, and translates product features into marketable narratives, compelling information architectures, and coherent messaging through detailed documentation.

• Break down the complexity of the product into a seamless and enjoyable experience.

• Work with UX Researchers to make sure we’re focusing on the right problems and opportunities.

• Collaborate closely with other UX Writers, Product Designers, Service Designers, and UX Researchers to iteratively design and improve our product.

• Focus on building out the writing craft and standards in English as a foundational language for localization. Design human-centred solutions using language that scales across markets and locales. Set the standards for how experiences should look, read and feel.

• Discover and identify opportunities to make our Personio products more powerful and usable

• Act as a customer advocate throughout the design process

• Excellent writing and editing skills, with 3+ years of professional writing experience

• You are proficient in English 

• Experience establishing voice and tone guidelines, selecting and writing for design components, and defining content patterns for digital experiences

• Experience with internationalization and translation of content for multiple countries

• You have a portfolio that demonstrates your UX-focused writing samples, demonstrating experience with digital products

• Strong knowledge of content strategy, such as information architecture, including defining terminology and creating and maintaining word lists

• Experience in explaining design/copy rationales, building common understanding, delivering on opportunities to use content to shape user experiences

• Ability to facilitate and communicate clearly, set stakeholder expectations and share knowledge as well as insights.

• Willingness to work with a cross functional team from the start to the end of the project 

• Expertise in a range of UX writing skills built from either brand, marketing, product marketing, or editorial experience and a track record in human-centred storytelling.

• To apply include your Portfolio & CV in English

Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:

• Competitive compensation package that includes salary, benefits, and virtual shares
• 26 days of paid vacation + 2 days off for Christmas and New Year's Eve (because we love what we do, but we also love vacation!)
• Inclusive, equal opportunity, and multicultural workplace
• Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.
• With PersonioFlex, decide for yourself where you work most effectively with a flexible 50% in-office and 50% remote working framework. “Remote” can mean at home or anywhere within the UK or European Economic Area
• High-impact work environment with short decision-making processes
• Saving for tomorrow: Opportunity to invest in your retirement via the Personio Pension Scheme or to invest into a disability insurance
• Choose between two mobility options: JobRad® bike or monthly public transportation ticket
• Subsidised Qualitrain membership gives you access to 90 fitness studios and sports facilities across Munich for €22.58 per month
• Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)
• Mental health support, as we know that mental wellbeing plays a major role in both our personal and professional success. #PersonioCares
• Two Impact days you can use to have an impact on the environment and society. One day is for an individual project and one for a company-wide initiative! #SocialResponsibility