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About Blink:
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
Blink is looking for a senior level UX Researcher to embed on a key client account.
100% remote
6+ month contract
About the role
- Responsibilities:
- Lead collaboration with designers, developers, and business owners for optimal and timely resolution of usability findings and recommendations
- Lead design and execution of usability studies of products and services with representative end users
- Lead analysis of quantitative and qualitative data and presentation of findings in a meaningful and easy to understand manner
- Lead heuristic expert evaluations and cognitive walkthroughs of new products and services at all stages from concept to prototype to product
- Perform iterative evaluation and UI issue tracking across products and services
- Lead planning and execution of focus groups and field trials
- ·Manage research vendors on externally assisted projects
- You will:
- Be responsible for leading all aspects of primary research cycle for products and services; this includes scoping, design, execution, analysis and reporting.
- Employ a wide variety of research methods including moderated/unmoderated studies, heuristic evaluations, survey design, focus groups and more.
- Report to the User Experience Research manager and drive execution of the following areas: study design, screener & discussion guide design, recruiting, data processing and analysis, as well as leading presentations.
- Have a strong understanding of user interface design principles and proven real world experience conducting research as part of the product development lifecycle.
- Identify research program opportunities and align with internal business partners.
- Be comfortable working in a fast-paced environment with changing priorities and have a demonstrated ability to work collaboratively with peers and stakeholders in research execution
Your background
- The ideal candidate will have the following skill and experience:
- Collect and analyze user behavior through online moderated and unmoderated research, surveys, benchmark studies, web analytics and customer feedback (e.g., Qualtrics data).
- Examine existing data and product designs to generate hypotheses and plans for high-impact research.
- Advocate research findings to diverse audiences through written reports and in-person presentations.
- Utilize design thinking methodologies to drive creative, intuitive end-to-end experiences
- Translate research into user requirements, design concepts, and low-fidelity prototypes
- Online UX testing tools (e.g., UserZoom, User Testing, dscout, etc.)
- Statistical analysis, and data interpretation and storytelling
- Online survey tools (e.g., Qualtrics)
- Basic Qualifications :
- Bachelors Degree required - Research, psychology, related
- 4-7 years of Primary research experience
- Excellent communication, presentation, and writing skills
- Preferred Qualifications :
- MA/MS in Human-Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field
- Demonstrated expertise in multivariate statistics and the design of experiments
- Experience collaborating well with product managers, sales, marketing, designers, business analysts, and other business partners
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Freelance contract
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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