Senior User Researcher (Fixed Term Contract)

At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Senior User Researcher (Contract) to join our team for a 6-month engagement. In this role, you'll work closely with the Head of User Research to drive high-impact mixed methods research across the product lifecycle - from early discovery to concept and usability testing - and contribute to building strong research operations.

To be right for this role, you should have:

• Min 5+ years of user research experience, with 3+ years in a senior role
• Proven experience conducting mixed-methods research — both qualitative and quantitative (e.g. surveys, quantitative usability testing) — with clear evidence of impact.
• Confidence in collaborating with data and analytics teams, integrating quant findings into broader research narratives.
• Deep understanding of the full product lifecycle, with experience embedding research at every stage in a fast-paced, app-based environment.
• Demonstrated ability to deliver high-quality research within tight timelines (e.g. sprint cycles).
• Experience in the dating or social app space is strongly preferred.
• Availability to start 1st August.

What you will do:

• Partner with the Head of User Research to scope, lead, and deliver research initiatives.
• Conduct discovery and iterative product research using a range of methods (e.g. interviews, usability testing, surveys, session replays).
• Manage multiple research initiatives simultaneously, ensuring they are delivered on time and to a high standard.
• Partner with Data and Analytics teams to capture and surface qualitative insights that contribute to best-in-class mixed-methods research outcomes.
• Communicate research insights in clear, compelling formats tailored to the needs of different teams.
• Contribute to the development of research operations, including ethical best practices, participant recruitment, and tooling.

Requirements

About you:

• You are highly skilled in a range of qualitative and quantitive research methods.
• You clearly understand the entire product development life cycle and have delivered foundational and tactical research.
• You are used to embedding with cross-functional teams in an app environment.
• You can provide compelling research findings and crystal clear, actionable insights at pace.
• You are highly skilled at getting participants to open up even when the subject matter is sensitive and personal.

Bonus points:

• Experience with dating or social apps is strongly preferred.
• Experience conducting research on sensitive and personal topics, with a strong understanding of ethical considerations.
• A passion for Research Operations, with proven experience setting up processes, workflows, and tooling to support efficient, ethical research at scale.

Benefits

About us:

Feeld is an independent, experimental and fully remote organisation reshaping the dialogue on dating and sexuality. The company was founded in 2014 and has evolved since to become the open, distributed structure it is now. We have a naturally agile and fluid culture. The whole team is fully remote, which means you work where and when helps you perform at your best. We regard autonomy highly and treat our organisation as a product – we iterate, improve and test things internally to see what works best for everyone.

Our culture:

We believe in creating a safe work environment through humanity, fluidity, safety, transparency and progressiveness. When hiring, we look for culture add rather than culture fit.

Because we are a fully remote team, it’s especially important that we create an environment where our colleagues feel included and connected as humans.

Diversity, equity, inclusion and belonging at Feeld:

Feeld promotes open-mindedness, inclusion, diversity and kindness, both in the world and among our own workforce.

We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, neurodivergence, national origin, disability (seen or unseen) or any confluence of intersectional identities.

Our goal is a barrier-free application process and working environment. If you require further details or assistance or have any questions about this process, please let us know at [email protected].

Compensation and perks:

We are conscious of how our work and decisions impact other humans and the environment. We design our product and organisation with consideration for the wellbeing of our Members and colleagues. Feeld’s way of working is designed to proactively prevent burnout and an “always on” culture. We believe in technology and working environments that enable people to live a meaningful, fulfilled life.

Therefore, we offer our staff:

• Flexible working hours
• A fully remote working situation
• On demand therapy sessions and mental health support via Spill

Our compensation system is one of the ways we work to uphold equity and inclusion at Feeld. Just as we strive to enable honest expression on our platform, we strive for openness of information within the organization. Internally, we keep decision-making transparent to keep each other accountable and make sure all voices are heard.

That is why we offer:

• A compensation system that is transparent, honest, and equitable.
• At Feeld we believe all humans deserve to make a competitive wage. That's why we offer a Baseline Freedom Salary of £60,000 GBP per year.

Estimated compensation for this role:

• The total cash compensation for this role is dependent on Level and Step, as well as geographic location, but we estimate that the competitive market compensation for this role is £550 GBP per day based on the requirements listed in this job description.

Our interview process:

• Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking.
• Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences.
• The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete.
• Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld.
• We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation.
• Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability.

We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us.

To find out more about Feeld, download our app (available on iOS and Android).