UX Design Manager, Consumer Marketplace

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?

We are looking for a User Experience Design Manager to manage designers embedded within the consumer product team. As the market-leading automotive marketplace, with over 30 million active car shoppers a month, and over 26,000 paying dealerships on our platform, this role will touch a broad audience. You will empower car shoppers to not only search for vehicles on CarGurus, but seamlessly get financing and buy them online or at the dealership from their mobile phone. 

The ideal candidate will support designers to help them develop their skills, achieve their career goals, and improve the processes and systems they use. The Manager will additionally synthesize and lead design strategy for our consumer product. This position will report to the Head of UX Design and is a full-time people management and strategy role.

Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or abilities you bring, we look forward to learning from each other.

What You’ll Do:

• Manage a team of UX designers and UX writers
• Develop designers’ and writers’ careers, skills, and performance
• Support design strategy and vision for our consumer business
• Advocate for user experience; support and uphold design quality
• Ensure consistency, quality, and excellence across product areas
• Work with teams and partners across CarGurus
• Collaborate with design leadership to cultivate a vibrant team culture and respond to team or organizational needs.

Who You Are:

• 2+ years of experience managing, growing, and mentoring a product design team
• 4+ years of experience building digital products (worked on a digital product beyond V1)
• Experience designing and managing in a fast-paced, agile environment
• Experience building consumer marketplaces (preferred)

CarGurus Culture:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

At CarGurus, we invest in our people’s professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the company—our way of showing that we want you here for the long haul.

We work hard every day to build the world’s most trusted and transparent automotive marketplace, but trust and transparency don’t just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potential—where you don’t just fit, you thrive. We don’t discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.