What is the type of contract for this position?

The contract for this position is a Freelance contract

What's the salary range for the User Researcher Contractor position?

The suggested salary for this position is $75-$80 per hour

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

User Researcher Contractor job at Brillant

About Brilliant

Brilliant is a tight-knit team of scientists, educators, engineers, designers, storytellers, and illustrators who are redesigning education at scale.

We believe that math and science are fascinating and beautiful, but that the tools widely used to teach it are dry and ineffective. Brilliant makes learning STEM fun, through problem solving and interactive explorations – from foundational math and science to cutting-edge computer science and professional topics.

Brilliant helps over 12 million students, professionals, and lifelong learners around the world cultivate problem solving skills, build intuition, and master concepts rather than memorize them. To understand more about our approach, see our learning principles.

You can see all open roles and learn more about our team culture on our Careers page.

Application Note

We encourage anyone from non-traditional backgrounds to apply, so please, don't sweat the requirements lists too much! Please be sure to either leave a note or a cover letter that touches on your interest in Brilliant and why you feel you'd be a great fit for this position.

The Role

Brilliant is seeking a User Research Contractor to help us build and design the best user experience for our customers. Your insights will help shape the end-user experience by managing a diverse range of UX research initiatives (observational, qualitative, quantitative) by employing tools such as Typeform, UserBrain, Smartlook, and Great Question.

In this role, you will work closely with our VP of Product, Silas Hundt, and collaborate with product, content and other teams across Brilliant. You will be joining a passionate and experienced team of entrepreneurial-minded people who are working to make a meaningful impact on the world.

This role requires a weekly time commitment of 10 to 20 hours per week, including at least 5 overlapping work hours with the San Francisco-based team each week for any synchronous meetings.

Your responsibilities

Identifying usability issues on our logged out home page
Understanding how users interpret and engage with our lesson content
Learning which feature prototypes best support user actions and workflows

You have...

3+ years of demonstrable experience in product research or user experience (UX) research
Hands-on experience with a range of qualitative and quantitative research methods (moderated and unmoderated; generative and evaluative)
Hands-on experience with the full (end-to-end) research operations process (from recruiting through share-out)
Ability to translate compelling research findings into actionable recommendations that will influence product strategy and roadmaps
Ability to define key research questions and objectives, identify appropriate methods, execute studies, and synthesize findings
Ability to write and construct effective online surveys
Excellent communication skills with a proven track record of successful partnerships with product managers, designers, data analysts, engineers, and other business partners
Comfort with ambiguity in a fast-paced environment, and the ability to prioritize and solve problems that will have the most impact on our customers

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User Researcher Contractor

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