Sr. Marketing Design Lead (Remote, EMEA)

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify has redefined commerce by raising the standard for how companies of all sizes sell their products and services. To help power millions of merchants in more than 175 different countries, Shopify is always growing and finding new ways to create more value for commerce businesses around the world.

The Global Marketing UX team is a multidisciplinary team of creative/content designers, front-end developers, and experiential producers. We create visuals, words, & experiences to share & amplify the Shopify mission globally, primarily focusing on enterprise audience products & One Shopify programs/campaigns. We develop visual IDs & creative systems that enable global & regional teams to tell cohesive product stories across events, campaigns, & owned properties.

As a Sr. Lead, you’re comfortable working in a cross-functional and fast-paced environment. You thrive in change and can navigate ambiguity, in order to move our team vision and company mission forward. You are equal parts designer and art director. You lead by example and have a point of view on design thinking and strategy.

You believe that design is as much about behavior and emotion, as it is about acquisition and engagement. You can take complex ideas and translate them into understandable creative components for implementation and execution across multiple mediums and channels. And you are a lifelong learner, understanding the value of user feedback and performance metrics, to help improve your craft. 

Responsibilities 

• Advise and direct agencies across design, content, development, production, experiential disciplines.

• Own and evolve the user experiences of Shopify marketing properties and campaigns through your craft leadership and operational excellence.

• Champion, evolve, and build upon Shopify’s brand foundations and design standards.

• Collaborate with Marketing Leadership on goals, prioritization, and operating models.

• Partner with cross-functional team leaders to drive program strategies and approaches.

• Build upon and advocate for the Marketing UX discipline and vision.

• Be creative and GSD.

• Portfolio that demonstrates strong brand instincts, versatility, and point of view

• Experience building and managing high-performing multidisciplinary design network of freelancers and/or marketing creative teams

• Leadership background and experience in startup, marketing creative, and/or eCommerce industries (bonus points: B2B marketing experience)

• Highly proficient with design/prototyping/creative tools (i.e. Figma, Adobe CC)

• Deep knowledge and understanding of digital ad best practices, UX/UI design standards and patterns, and/or experiential approaches

• Knowledge and understanding of HTML and CSS

• Strong ability to think in scale and impact, from short-term to long-term and from high-level strategy choices to day-to-day execution

• High levels of user empathy, social acumen, and self-accountability

• Internet- and tech-savvy.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.