Senior User Experience Researcher

Meeting your future team:

Joining Collibra’s User Experience Research team:

In this role, you will be responsible for helping the organization learn from our product analytics, identify trends and areas for deeper qualitative exploration, and working with design and product to measure the impact of the product experience via relevant usage data.

You’ll work closely with designers, product managers, and writers to craft and address the right research questions. Your research results will inform product strategy and design, and will be presented to company leadership.

User Researchers at Collibra are responsible for:

• Working with Designers, Product Managers, Engineers and other User Experience Researchers to prioritize research opportunities in an outcome-focused environment.
• Working with quantitative product analytics tools (e.g., Pendo) to measure the success of product experiences and identify opportunities for deeper qualitative research.
• Working with internal stakeholders to define what measures and metrics are appropriate to indicate the success of the product experience. Creating metrics dashboards to easily communicate product health across the organization.

You Have:

• A strong foundation in data analysis and using product analytics to inform product decisions and qualitative user research
• Experience with all aspects of usability research, from study design and planning through recruiting and moderation to analysis, and reporting of findings
• Experience with research operations including building research templates and tools to improve team efficiency and consistency
• Ability to work lean research into agile product deadlines and roadmaps

You Are:

• Familiar with survey design and development
• Familiar with product analytics and examining these datasets for trends and patterns relevant to larger UX projects
• Interested in growing team efficiencies and processes
• Willing to contribute ideas around team growth as we scale our processes and resources

Measuring Success:

Reporting to Collibra’s Director of User Research measures of success are:

• Within your first month, you will train and work on learning the product landscape and stakeholders
• Within your third month, you will be plugging into more product analytics work to deliver insights into user behavior
• Within your sixth month, you will own and define the measurement program for the UX team delivering insights to design and product about the success of our product experiences

Benefits at Collibra:

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

• {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
• {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
• {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
• {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
• {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
• {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.

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