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Discord

Senior Product Marketing Manager, Revenue Lifecycle

Health insurance
Paid time off
Wellness programs
Asynchronous work
Employee discount programs
Parental leave
Diversity, Equity, and Inclusion
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With 150 million monthly users across 19 million active communities, Discord has grown to become one of the most popular communications services in the world.  We’re building an outstanding product marketing organization to help shape and scale Discord to diverse communities around the world.

Discord was built without selling ads and instead offers premium subscriptions directly to users.  Our primary revenue driver today is Nitro, which gives users special perks like higher quality streams and fun customizations.  Our goal is to create a premium offering that every Discord user will want and to build a robust multi billion dollar business along the way.

We're looking for a Senior Product Marketing Manager to join and look after market expansion for Nitro during one of the most exciting times in our business.  You will partner closely with Product, Data Science, and Design to lead our customer lifecycle efforts in strategically important countries around the world.  Most importantly, you will play a crucial part in fulfilling our mission of helping people find belonging, no matter where they live. This role reports to the Senior Director of Product Marketing, Premium Products.

What you'll be doing

  • Define the customer journey to understand how our customers interact with Nitro and drive next best actions through targeted communications  
  • Create and execute lifecycle marketing plans with an initial focus on driving Nitro awareness and adoption, globally and in key international markets
  • Help define and scope internal tooling and in-product placements needs required to accelerate the above

What you should have

  • Excel in ambiguous environments - excited about finding solutions to complex problems
  • 6+ years of experience launching and scaling consumer tech products globally
  • Expertise in using qualitative and quantitative data to build products and user stories
  • Familiar with acquisition levers across owned and operated channels
  • Ability to expertly guide cross-functional teams towards decision and execution
  • Curious about how users outside of North America use, care about, and find value from consumer tech

New York City residents only: Minimum salary of $175,000/year + equity and benefits
*Note: Disclosure as required by NYC Pay Transparency Law

Colorado residents only: Minimum salary of $157,500/year + equity and benefits
*Note: Disclosure as required by sb19-085(8-5-20).

#buildbelonging #LI-KS1 #LI-Remote                                     

Benefits and Perks

  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days 
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote) 
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups 
  • Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Discord
Discord is a VoIP and instant messaging social platform.
Website
Industry
Communities, Gaming
Founded
2015
Size
1K-5K employees

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