Upway is the leading platform for refurbished electric bikes in the US and Europe. Our mission is simple: to make electric mobility more affordable and sustainable for everyone.
At Upway, we buy e-bikes from individuals and businesses, refurbish them in our network of state-of-the-art UpCenters, and resell them online at a fraction of the price of new. Each bike is restored to like-new condition by expert mechanics, backed by warranty, and delivered straight to the customer.
At Upway, we buy e-bikes from individuals and businesses, refurbish them in our network of state-of-the-art UpCenters, and resell them online at a fraction of the price of new. Each bike is restored to like-new condition by expert mechanics, backed by warranty, and delivered straight to the customer.
Our custom internal tools are at the heart of this process. They power every stage of our operations – logistics, repairs, quality control, customer care – across 6 UpCenters in Europe and the US. And we’re just getting started!
As we scale fast and plan to open new UpCenters soon, we’re looking for a Product Manager who will lead the charge in evolving these tools to be smarter, faster, and more intuitive, so our frontline teams can do their best work, every day.
📌 What you’ll do
- Own the product vision and roadmap for our internal operations platform. You’ll define the long-term strategy that helps Upway scale its operations efficiently while maintaining top-tier quality.
- Go deep into the field to lead discovery. You’ll spend time in our UpCenters, observing, listening, and collaborating with our operators, mechanics, and logistics staff. Your empathy for these frontline users will drive everything you build.
- Deliver tools people love to use. With Engineering and Design, you’ll ship robust, user-centric tools that make our operations run smoothly and confidently at scale.
- Measure and iterate. You’ll define success metrics, track adoption, gather user feedback, and continuously improve our internal platform.
🎯 Who you are
- You bring 5 to 8 years of Product Management experience, ideally focused on internal platforms in operational or logistics-heavy environments.
- You genuinely enjoy working with frontline users – mechanics, warehouse staff, operations managers – and have a deep sense of ownership of their problems. You’re energized by being on the ground, observing how things really work.
- You have a process-oriented mindset. You can dissect complex workflows, map out edge cases, and identify improvements others miss.
- You thrive in ambiguous environments. You’re independent, resourceful, and motivated to figure things out – even when there’s no playbook.
- You’re data-driven and rigorous. You work with clear hypotheses, run analyses to validate decisions, and define what success looks like. You know your way around SQL.
- You’re structured, humble, and collaborative. You make complex things simple, bring people along the journey, and keep users at the center.
❤️ Why join Upway?
- A high-impact role shaping the tools that power our entire operations engine
- The chance to work with a passionate, low-ego, high-ownership team
- A product that blends real-world impact with strong sustainability values
- Autonomy to build, experiment, and grow
- A Paris-based role with a truly international scope—your work will impact teams in Europe and North America
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Senior Product Manager position?The suggested salary for this job is $150,100 - $200,000*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
