Senior Product Manager, Seller Onboarding

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

We are looking for a passionate product manager to help us reimagine seller onboarding. Onboarding is an under-optimized moment in the seller lifecycle, and we see considerable opportunity to tackle buyer, seller, and business problems all the way upstream. In particular, your team will be responsible for ensuring we know our new sellers better and get the best ones onto our platform.

This is a full-time position reporting to the Group Product Manager, Marketplace Confidence and the base salary range will be $149,000 - $193,000. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

For this role, we are considering candidates based in the United States. You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered.

Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What’s this team like at Etsy?

• This team is part of a seller-focused group within Etsy’s Marketplace Services Product organization working on reimagining onboarding. Immediate focus areas of the group include ensuring we better know our sellers and ensuring we’re better able to activate high-value ones.
• You’ll work with a dedicated cross-functional squad that includes engineering, design, research, analytics, and product marketing and be a core liaison to other product partners and our seller verification team.

What does the day-to-day look like?

• Lead all aspects of the squad’s product vision, strategy, development, and execution.
• Work closely and collaboratively with design and engineering, as well as business and product partners, to build products that are effective, scalable, and easy-to-use for sellers and agents.
• Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants.
• Prioritize product roadmap through continuous iteration, user research and analysis, and experimentation.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• Proven track record leading user-facing product initiatives.
• Success sharing timelines, trade-offs, and risks with a broad and senior leadership group.
• Demonstrated track record of collaborating to ensure product strategy finds the right balance of moving fast and considering different perspectives.
• Passionate about solving customer problems, both internal and external.
• Experience with using both qualitative and quantitative data to make product decisions and knowing when and how to balance data with intuition.
• Nice-to-have: Experience working in a regulated domain or with seller verification.
• A strong belief in Etsy’s vision, mission and values.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska.