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Senior Product Manager, Sales Operations - Advertising

Full-timeSenior Product Manager$147,100-$204,600*
New York, United States
Please let Spotify know you found this offer on WeLoveProduct as a way to support us 🫶
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

At Spotify, our part of that mission is to build the next generation advertising platform for audio which can scale the freemium experience for hundreds of millions of fans and tens of thousands of advertisers. This scale brings unique challenges as well as tremendous opportunities to define the ads systems products for our business. Join us as we build a pre ad sales and CRM systems that scales with Spotify.

As a Senior Product Manager within the Business Operations group, you will be responsible for defining the business strategy and roadmap of our existing CRM system and tools, as Spotify’s business lines grow and diversify. Operating with a user-first mentality, you will work with various teams and partners to drive strategic and thoughtful improvements in our pre-sale processes. You will partner with our Sales Engineering and Sales teams to implement areas of automation and other opportunities to streamline the booking process. This prominent role will require excellent documentation and presentation abilities, for communication with senior executives and mapping to Spotify’s strategic goals. The ideal candidate possesses superb business judgment, strong stakeholder management skills, and the ability to work autonomously in a demanding environment. 

What You'll Do

  • Define and drive the immediate and long term strategies of the current CRM system
  • Transform company-level strategic initiatives into a concrete, impactful, roadmap
  • Work hand-in-hand with business teams to prioritize requirements based on data analysis, user feedback, return on investment, and level of effort
  • Partner with one or more engineering teams in order to ensure healthy delivery and inspired teams
  • Operate with a user-first methodology, creating an intuitive, streamlined experience
  • Develop a strong internal network to understand company-wide goals and translate to your product roadmap, creating a unified strategy
  • Monitor performance and measure against established metrics and key results, ensuring expected adoption and impact is met
  • Work closely with sales training and operations on launching new products and enhancements
  • Use data to establish scope and impact of various projects and priorities
  • Balance needs around reliability, security and scale with building new features

Who You Are

  • 5+ years of Product Management experience in Digital Advertising required
  • Deep expertise within Salesforce and partnering with internal products & team members
  • Heavily focused on the user experience across multiple points of interaction including Sales, Client Services, and Ad Operations
  • Proven capability to develop and drive forward a strong strategy and vision
  • Ability to establish and measure success against a set of key metrics and goals
  • Strength in building business cases and determining feature prioritization
  • Strong storytelling capability, with ability to influence across multiple levels of the organization
  • Comfortable managing cross-functional/cross-departmental programs
  • Publicly traded company experience strongly preferred

Where You'll Be

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
  • Working hours? We operate within the Eastern Standard time zone for collaboration
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager, Sales Operations - Advertising position?
    The suggested salary for this position is $147,100-$204,600*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Spotify
Spotify is all the music you’ll ever need.
Audio, Cloud Computing
5K-10K employees

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