Senior Product Manager - Online Payments

WHO WE ARE:

We’ve come a long way from our origins as a small startup. Today, we’re a truly global fintech company, with over 3000+ people from 80 nationalities, spread across 22 offices on 4 continents. And we’re growing and diversifying faster than ever before.

WHAT WE DO:

Our card readers are used by over 4 million merchants to process payments in 36 countries. As we build a world where small businesses can be successful doing what they love, we’re continually expanding our range of products and services.

Starting with mPOS in 2012, we now help merchants connect better to their business, customers, and each other through our rich ecosystem of products and services. These include accounting, online shop and payments, SumUp card and account, P2P, loyalty programs, and business analytics—all in one place.

Our vision as a global fintech company is to build the first-ever global card acceptance brand. We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution.

About the team

Within the Payments Tribe, the Online Payments team is the backbone of our digital ecosystem. We own the technology that enables e-commerce, digital checkouts, and API-based payment journeys for our merchants.

As Senior Product Manager for Online Payments, you will drive the evolution of our online payment capabilities in close collaboration with cross-functional teams.

What you’ll do:

• Take full ownership of our Online Payments product and understand how it works end to end - from checkout to APIs to partner integrations.
• Review our current e-commerce offering, analyse competitors, and prioritise the most important feature gaps.
• Understand merchant needs and pain points (onboarding, integration, checkout) and turn them into clear product improvements.
• Work with Product Analytics to set and track KPIs, analyse performance data, and turn insights into concrete product improvements.
• Analyse regulatory and card scheme documentation, assess product impact, and drive the necessary changes to maintain compliance across our online payment flows.
• Partner with Sales, Risk, Compliance, Engineering, Payment Partnerships, and PayOps to deliver reliable and compliant solutions.
• Coordinate with acquirers, PSPs, card schemes, and 3DS providers when needed to support integrations and updates.

You’ll be a great fit for this role if you have

• 6+ years of Product Management experience, ideally in payments.
• Strong technical fluency — able to interpret API documentation and integration diagrams, and engage deeply with Engineering on architecture decisions and trade-offs.
• Solid understanding of card-not-present (CNP) payment flows, including authorisation, capture, refunds, disputes, and API-based integrations.
• Ability to read, interpret, and act on regulatory and card scheme requirements, translating complex compliance documentation into clear product and engineering changes.
• Experience working with acquirers, PSPs, card schemes, or payment processors in an e-commerce context.
• Strong stakeholder management skills - able to explain complex payment and compliance concepts to non-technical teams and build effective partnerships across a global organisation.

Why you should join SumUp

• Your work directly affects how millions of small businesses around the world accept digital payments.
• You’ll have the chance to work in a local team as part of a diverse and international company
• You'll be able to attend global offsites/hackathons/team events
• You’ll be able to expand your skillset with an individual learning budget & 10 days of educational vacation
• We offer paid Sabbatical leave and 25 days of paid vacation + 1 accumulative day for each year of employment at SumUp
• You'd enjoy other great benefits such as additional health and life insurance; funded therapy & coaching sessions with licensed psychotherapists; co-sponsored Multisport card; Child birth/adoption bonus; free shuttle buses from Joliot-Curie metro station; a long list of discounts; attractive referral programme; monthly budget for food vouchers and flexible benefits, and more. 

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.