Senior Product Manager, Marketplaces (APAC, Remote)

Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,000,000+ merchants in more than 175 different countries and the best platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across  where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

We’re looking for a Senior Product Manager to join our channels team within merchant services. Your goal is to drive Shopify’s growth through top marketing and sales channels across social, search and entertainment destinations. This means driving revenue growth for Shopify merchants across these channels by helping them promote and sell their products multi-channel and - most importantly - the value merchants get out of Shopify. You’ll own the strategy and execution, leading product and working closely with marketing, engineering, UX, and commercial teams to build and optimize across channels. 

In this role, you will be responsible for setting the product strategy for Shopify channels product across the largest social and entertainment destinations in the world, and executing on it. You will be responsible for inspiring and influencing a team of engineers, and UX designers to execute on your vision of growth. 

Responsibilities: 

• Be accountable for building products that drive and optimize growth for Shopify’s Merchants via third party channels

• Drive the product vision and strategy to help merchants discover the most effective marketing and sales channels to reach new buyers, and grow their business

• Provide mentorship and leadership to your team as they execute on your vision for partnerships

• Make it happen, by launching new product features to market, thereby driving value to Shopify’s merchants 

• Hire the best people to grow your team as the needs of the business evolve.

• Work effectively across internal and external stakeholders, including S/VPs of Product in external partner organisations, to deliver on shared objectives and KPIs

• Create a culture of high-performance, creativity, and continual learning on your team

• Collaborate across teams within Shopify to ensure that products are built for the long term

• Using data to inform your product roadmap

This role can be based anywhere in Singapore, Japan and India, and will be working closely with our R&D teams in APAC and Canada. 

You will need to have:

• At least 5 years of experience in product management roles at high-tech, fintech, payments, e-commerce or SaaS software companies

• Technically strong and have built platforms and foundational products at scale to serve diverse customers, and have owned product life cycle from conception to launch to market fit.

• Comfort diving deep into the data to understand opportunities to increase visibility and value for Shopify's merchants on partner platforms. 

• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done

• Demonstrated success in building fintech or payments products at scale is a plus

• A love of storytelling

• A genuine excitement for solving merchant problems and a strong sense of empathy for the merchant and their buyers

• Ability to define and prioritize initiatives while working cross-functionally, and managing complex stakeholder relationships

• Experience collaborating with designers, developers, marketers, and customers in an agile environment

• Excellent communication skills and ability to work across multiple projects, align on goals, and deliverables

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.