Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
About the role/team:
We are actively seeking a highly driven Senior Technical Product Manager to join our Content Personalization & Channels team. This role will be located in our Lisbon, Portugal office and is a hybrid role. In this pivotal role, we're looking for someone who is super technical yet obsessively customer-focused. You will own our SDKs and ensure they set a high standard for developer integration. Moreover, you will drive exceptional App Experiences on mobile and web channels that are powered by these SDKs. These experiences are fundamental to how our customers integrate with our personalized messaging platform, creating incredible brand moments for their users.
Our Product Team thrives on collaboration with Design and Engineering, always prioritizing user empathy. You'll be right there with us, working hand-in-hand and directly with our customers, to identify and prioritize product features that will significantly impact Iterable's business. You'll take ownership of a broad product portfolio and its associated roadmap, consistently delivering delightful and innovative experiences to our customers. This role requires deep technical expertise and a willingness to dive deep with Engineering, Customer Success, and our Solutions team.
You’ll be deeply comfortable working with APIs and SDKs, but equally passionate about usability. You will work closely with design on the user experience and how customers interact with our product as well as directly impact the experience developers have when integrating with our platform. We want someone who is invested in the growth and success of both Iterable and our customers. You will report to the Group PM, Content Personalization & Channels.
At Iterable, we have a core value of a growth mindset, and we believe everyone here can grow. If this role sparks your excitement and matches your passion, we encourage you to apply – we value the unique skills you bring to the table beyond a job description.
In This Role You’ll Get To:
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