Senior Product Manager, Buyer App Engagement

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands -- Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you'll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

What’s the role?

We are looking for a product manager to build app product experiences that engage buyers with the best that Etsy has to offer leading them to revisit and repurchase again and again.

As the app engagement product manager you will be responsible for developing a roadmap of features that encourages buyers to favorite, search and explore Etsy and then use our understanding of their interests to inspire them to return. You will develop your roadmap through qualitative and quantitative research to build features that make it easy for buyers to find new and relevant Items. Do you find joy in solving buyer problems and learning from experiments? If so, this could be the perfect match!

This is a full-time position reporting to the Director of Product Management, ReEngage. For this role, we are considering candidates based in The United Stateswho are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

The ReEngage team focuses on engaging buyers early in their Etsy journey with relevant features and inventory inspiring them to come back for more shopping missions through relevant notifications. We work closely with our partners in engineering, design, analytics, data science and marketing to create compelling buyer experiences. This year we are working to engage buyers post purchase in related missions to expand their understanding of the breadth of Etsy.

What does the day-to-day look like?

• Through market and user research, explore, ideate, validate, and build products that ensure our users are inspired to return to shop on Etsy
• Crafting a vision, define a roadmap, and prioritize product features via opportunity sizing, continuous iteration and experimentation
• Define OKRs and track progress against them regularly, communicate plans and progress to cross-functional partners and leadership, and drive the execution and delivery of your team’s goals
• Will work closely with outstanding designers, user researchers, data analysts, engineers, and data scientists to build an immersive and business driving experience for Etsy’s buyers both within your team and with cross functional partners
• Own and define/refine the metrics of your team’s products, including impact to our business and our customers.

Qualities that will help you thrive in this role are:

• Experienced at defining product strategies and crafting technical products from inception to launch, especially on mobile
• Enjoy working in a fast-paced environment with a cross-functional team, and have an interest in solving challenges in the app space
• Be a great communicator, both in writing and orally, and be a great listener. Skilled at establishing relationships with product, design, engineering and other team members, developing empathy and trust and influencing without authority.
• Experience with using qualitative and quantitative data (especially from A/B tests) to make product decisions. You also know when and how to balance data with intuition.
• Have proficiency in SQL/BigQuery (preferred)

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.