What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Manager position?

The suggested salary for this position is $157,250-$204,500*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Manager job at Bazaarvoice

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Each month, Bazaarvoice sees more than 800 million people read reviews, questions and answers about millions of products through the Bazaarvoice network. This is an incredible opportunity for any product manager to be a part of a team that makes a meaningful difference in the quality and scope of information available to consumers making purchase decisions and the brands and retailers serving them.

The role requires you to stay ahead of emerging trends and envision futuristic experiences helping Bazaarvoice maintain its market leadership and grow in the space.

If e-commerce excites you, imagine innovating on behalf of the thousands of brands/retailers and the impact it creates.

What You’ll Be Doing:

Defining a strategy and create a 1-2 year roadmap for your assigned areas.

Knowing the pulse of the market and field including sales, implementation teams and your customers. Incorporate the feedback into the roadmap as appropriate.

Serve as an advocate for your product area in discussions with clients.

Discover and validate problems in the market that BV can uniquely solve through research and experimentation

Lead Product Discovery and Early Adopter Programs to ensure product success and build iteratively

Partner with Marketing and Sales to perform competitive analysis, develop product positioning and messaging, and pricing to meet revenue and profitability goals

Execute on the roadmap by making meaningful (sometimes difficult) prioritization decisions focussed on highest impact.

Interpret high level business and product requirements and creating feature requirements, user stories and relevant product backlog items.

Own the build-out of the capability, market-testing, validation, go-to-market, success narrative and further enhancements.

Evangelize your product, your product releases with data-driven narratives to the field teams.

Work with the technical service teams and product knowledge team to build internal training and documentation.

Reinforce the vision, strategy and the roadmap with the Development team as needed to help them understand how their work fits into the bigger picture.

Communicating across teams to ensure consistent backlog alignment; Ensuring that all engineering teams within your purview have everything they need to size, accept and execute on work.

Serving as a liaison with management, engineering, and stakeholders to provide regular updates on product development and operations.

Essential Criteria:

5+ years’ experience in product management of tech products

Prior experience working in ecommerce or social media a plus

Strong business acumen and an understanding of how your deliverables impact business outcomes for BV and for our clients

Strong sense of ownership and accountability

Strong Communication Skills, Comfortable organising and meeting with clients to gather and document requirements

Excellent written and oral communication skills to articulate insights as well as presentation skills for meeting facilitation

First principles thinking; Great problem solving skills, Data driven decision making and Strong attention to detail

Demonstrated ability to lead by influence, and work effectively in a cross-functional environment

Self-starter, Bias and drive for action and ability to manage multiple projects and deliverables simultaneously

Comfortable prioritising work and meeting deadlines

Entrepreneurial spirit for building new capabilities/businesses within an existing organization

Proven ability to work with engineering to ship products

Exhibit technical depth with good data analysis experience (ideally with consumer web products)

Knowledge of Lean Product Management and Agile/Scrum Development methodologies

#LI-Hybrid #LI-SR1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

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Senior Product Manager

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