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Etsy

Senior Product Designer, Payments Compliance

Visa sponsorship
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Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands – Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

What’s the role?

The Payments team at Etsy is committed to creating and maintaining a resilient, frictionless and scalable payments platform. Available in 43 countries, Etsy Payments enables buyers and sellers to transact in 19 currencies and offers 12 different methods to pay for items on our site. 

As a Senior Product Designer on the Payments Compliance team, you will be responsible for the design execution of products focused on reducing compliance and tax-related risk for Etsy in the quickly changing e-commerce legal landscape. You will craft member experiences to mitigate friction introduced by compliance and strengthen the trust members have in the platform. You will also present to executives regularly on our progress against legal requirements and the development of a trustworthy member experience.

This is a full-time position located in Dublin.

What’s product design like at Etsy?

Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher and analyst. Together they drive their part of Etsy, deliver solutions to challenging problems and get feedback directly from customers. Besides the immediate development squad, you will collaborate with cross-functional stakeholders in and outside of the payments team, including our platform and seller empowerment teams. 

Day to day, it looks like: 

  • Discovering insights, opportunities, and requirements

  • Testing prototypes and hypotheses with users to collect feedback

  • Launching experiments and evaluating how they perform and how to iterate

  • Presenting your work to peers and leadership, async and in-person

  • Taking part in weekly design critiques, workshops, all hands and squad meetings

  • Thinking and writing about your process and documenting your decisions 

Senior level at Etsy means:

  • You can run independently 

  • You are experienced working with payments or other financial platforms

  • You can lead collaborative workshops and effectively align the group around a vision and approach

  • You have a track record of designing complex flows and customer journeys

  • You can think and design at a system level, not just interface elements or pages

  • You’ll regularly make use of your soft skills: listening, negotiating, decision-making

  • You have a strong belief in Etsy’s vision, mission and values

Qualities we value in designers:

  • Effective articulation of ideas and design solutions

  • Expressing feedback with kindness and candor

  • Tolerance for ambiguity and healthy curiosity

  • Translation of quantitative & qualitative insights into design decisions

  • Contribution to our culture: motivation, optimism, quality, integrity

Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered

Interested in applying? See our tips for interviewing for a design role at Etsy.

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Etsy
Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies.
Website
Industry
E-Commerce, Internet
Founded
2005
Size
1K-5K employees

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