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Klaviyo

Senior Product Designer, Growth Marketing

Health insurance
Paid time off
Flexible work schedule
Employee discount programs
Parental leave
This job offer is closed.
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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Klaviyo is a technology company that combines customer data and marketing software. We help businesses of every size — from entrepreneurs to iconic brands — deliver amazing experiences across email and other owned channels. We thrive on solving challenging problems and our mission is to empower creators to own their destiny.

About the Team:

Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits within the Communication pillar which helps Klaviyo customers get started with our app, utilize the tools needed to capture new customers, and craft personalized communications to build lasting relationships with them. 

About the Role:

As the Senior Product Designer, Growth Marketing, you’ll lead and help drive the initiatives that demonstrate Klaviyo’s value to our users, from sign-up to retention to advocacy. You’ll develop a deep understanding of the behaviors and motivations that our customers exhibit on their journey to growing a business. This role works closely with both R&D and Marketing departments and responsibilities will include striking a balance between communicating value and facilitating customer outcomes.

We’re looking for someone who is obsessed with quality, exhibits a natural curiosity, collaborates radically, and above all, demonstrates a passion for delivering best-in-class experiences that customers love (and others will want to copy).

Klaviyo Design Elsewhere:
Design Blog ?
Dribbble ?
Design Podcast ?️

How You’ll Make an Impact:

  • Advocate for best-in-class user experiences across our platform by representing our customers in product strategy and roadmap discussions
  • Balance creativity and user research to explore broad, conceptual ideas that help drive outcomes for our rapidly growing customer base 
  • Partner and facilitate close collaboration with Product Marketers, Product Managers, Engineers, Researchers and Content Strategists to develop solutions and drive process improvements
  • Demonstrate an experimental mindset to learn quickly and iterate on initiatives
  • Understand the various success metrics for owned product areas/experiences
  • Give, solicit, and take feedback from other designers, engineers, and product managers to continually raise our quality bar

What You’ll Need:

  • 5+ years of professional design experience 
  • A portfolio of projects supporting end-to-end product development cycle, from audience definition to product adoption
  • A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems; you can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable customer outcomes
  • Proven self-motivated, detail-oriented craftsperson, able to work efficiently and effectively with other designers, developers, product managers and marketers to advocate for design direction

Nice to Have:

  • Knowledge and experience optimizing marketing/e-commerce conversion funnels
  • Experience designing with Figma
  • Ability to mentor junior designers and to give creative direction to bring out their best work
  • Experience developing or contributing to an actively evolving design system

Klaviyo Benefits and Perks

At Klaviyo, we are committed to supporting the health and wellbeing of you and your family. We are proud to offer a competitive and equitable benefits program:

  • Competitive salary and company equity
  • Medical, dental, and vision insurance + wellness reimbursement + flexible spending account
  • Minimum 16 weeks fully paid parental leave and return-to-work program post parental leave
  • Unlimited vacation time (we have a minimum you must take each year) + 13 paid holidays
  • Free career coaching through Bravely
  • 401(K) + matching
  • Work from home stipend for fully remote employees
  • Annual $3,000 stipend for training and learning related expenses + free book policy
  • Dedicated diversity and inclusion groups that sponsors monthly company-wide activities to educate and enrich our employees
  • Free access to Headspace

Get to Know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

Klaviyo is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Klaviyo
Klaviyo is a global marketing automation platform that provides email marketing and SMS marketing services.
Website
Industry
Advertising, Analytics
Founded
2012
Size
251-1000 employees

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