Senior Product Designer - Cape Town

Role Overview

The Senior Product Designer is a people-manager and senior individual contributor responsible for leading high-quality product design delivery within ClearScore’s platform missions.

You’ll manage and develop a small team of Product Designers while remaining close to the work yourself. This role balances hands-on design, line management, and delivery accountability, with a strong focus on translating design intent into build-ready experiences that scale.

Working in close partnership with Product Managers, Engineers, and Platform teams, you’ll help ensure ClearScore’s experiences are clear, consistent, and expertly executed — designed not just for individual features, but for reuse, quality, confidence, and scale across teams.

What You’ll Do

1. Lead product design delivery

• Lead end-to-end design delivery across one or more squads, from Platform discovery through to launch and iteration
• Translate design intent into coherent, build-ready experiences, resolving UX, interaction, and edge-case decisions before handover
• Maintain high standards of usability, accessibility, and visual quality
• Balance speed and quality, choosing the right level of fidelity at the right time
• Design with reuse, scale, and long-term system health in mind

2. Line manage and develop designers

• Line manage a small group of Product Designers (typically IC2–IC4)
• Set clear expectations around quality, consistency, and efficient ways of working
• Coach designers on craft, judgement, and responsible use of AI tools
• Support designers in building confidence, autonomy, and sustainable habits

3. Set direction and raise the bar

• Guide design direction within your area, ensuring clarity and coherence across journeys and features
• Facilitate critiques that raise quality and shared understanding
• Role-model strong design judgement and platform-aware decision making
• Maintain quality without compromise, even under delivery pressure

4. Partner closely with engineering and product

• Work in strong partnership with Product Managers and Engineers to shape scope, sequencing, and trade-offs
• Collaborate closely with engineers to understand constraints and land feasible, scalable solutions
• Take shared accountability for outcomes, not just outputs
• Communicate design rationale clearly and influence decisions across disciplines

5. Enable others and contribute to the wider design community

• Design in ways that reduce friction, rework, and dependency for other teams
• Encourage thoughtful use of AI and automation to remove low-value work across your area
• Support effective use of design systems, DAMs, and content management systems
• Share patterns, guidance, and learnings that help teams move faster with confidence

About You

We’re looking for a Senior Product Designer with strong hands-on capability, people leadership experience, and a platform-aware mindset.

Essential design skills and experience

• Strong experience designing digital products across mobile and web
• Excellent UX, UI, and interaction design skills with high attention to detail
• Figma mastery (non-negotiable), including complex component systems, libraries, variants, and prototyping
• Deep experience working with design systems in scaled product environments
• Knowledge and experience working with Digital Asset Management (DAM) and Content Management Systems (CMS)
• Strong judgement in applying AI tools to improve efficiency while protecting design quality and standards

Leadership & Ways of Working

• Experience line managing designers and supporting their development
• Comfortable setting expectations and influencing how work gets done
• Pragmatic, organised, and accountable for outcomes
• Deep care for quality, clarity, and enabling others to succeed

Why ClearScore?

ClearScore’s mission is to make the world of personal finance clearer, calmer, and easier to understand. We started by giving people free access to their credit score and report — and we’re building far beyond that.

We support over 25 million users globally, including a fast-growing presence in South Africa. While we operate at scale, we work in empowered, mission-led teams that value ownership, collaboration, and impact.

We are design-led and data-driven, with a culture built on trust, clarity, and continuous improvement.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule