Senior Product Designer - Apps

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s leading online flower company, and the UK’s fastest growing ecommerce company according to the Financial Times, growing at +100%.

In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. 

We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.

The role of the Product team at Bloom & Wild is to create value for our customers and for Bloom & Wild by developing user facing (e.g. websites, apps) and internal digital product (e.g. warehouse technologies).  We are a team of 15 people including Product Managers, Product Designers and Product Operations who report to the Chief Product Officer with the team located in London, Amsterdam and fully remote. 

The Product Design team operates as a Centralised Partnership model — we have a unified purpose, rituals and processes — while embedded in squads operating across eCommerce, Apps, and Design Systems. 

We believe that design is a collaborative, inclusive and co-creational discipline that brings both stakeholders and the customer to be active participants in solving problems and identifying the most impactful outcomes — this belief shapes our ways of working, embracing ambiguity and championing collaboration across the org to create clarity, direction and focus through design.

We are looking to hire a Senior Product Designer to join as an Individual Contributor in our Apps squad.  Our apps squad owns the customer experience and commercial performance of our iOS and Android apps.

You will lead the discovery and delivery of Apps squad projects as an individual contributor, with ownership of the end-to-end product design process, across iOS and Android.

Collaborate with PMs, Researchers and Analysts to ensure designs are evidence informed and centred around our customers needs.

Understand our key business drivers and ensure we create products that drive commercial and strategic impact.

You will run user research sessions to drive discovery, test designs and validate hypotheses to develop a deep empathy for our customers.

You work well with engineers and pragmatically seek to understand the limitations of digital products, whilst still pushing the boundaries.

Constantly look for ways to improve our digital experience — from optimising squad metrics, identifying the right opportunities, to driving improvements in usability, copy, accessibility, and brand expression.

You are comfortable with ambiguity, and can champion design-thinking to lead cross-functional groups to break down complex problems into simple, solvable steps.

To care wildly for our customers, first we care wildly for our teams.  We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

🌻Work that works for you 

- Flexible working (core hours from 10-4pm)

- Work Abroad for up to 30 days each year 

- Summer hours: every Friday afternoon off during July and August (trialling in 2023)

- Share in our success with a choice to take equity options from day 1

- Enhanced family leave policy and a workplace nursery scheme

- 1 day per year to volunteer on a project that’s close to your heart

🌴 Time off

- 25 days’ holiday + your birthday and bank holidays each year

- Option to buy an extra 5 days’ holiday each year 

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

🌱 Health & Wellbeing

- Health cash plan through Simplyhealth

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers 

- In person and virtual yoga every week

- Cycle to work scheme

- Our office kitchen is stocked with healthy drinks and snacks to keep you going

- Financial wellbeing support through Bippit

- Workplace pension contributions

🌳 Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Access to the Goodhabitz learning platform

- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders

- Internal & external  Speaker Sessions on a variety of different inspirational topics. 

💐 Moments that matter

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries and other important milestones!

- Summer and End of Year events,, team lunches and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!

We're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system.

The majority of our interview process will take place remotely via video.  This will involve an initial chat with….

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and would love to hear from you directly on how we can improve. If you have any suggestions please feel free to let us know.