Senior Product Design Manager, Search & Ads

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?  

As a Senior Product Design Manager through market and user research, you’ll help set a design vision that supports the needs of both sides of our marketplace—our buyers and sellers. One where people with a passion can connect with others to build a more personal and sustainable future. Simply put, you’ll be designing experiences that always put people first. 

Day to day, you’ll collaborate with partners from all sorts of disciplines and perspectives across the company to bring products to life. You’ll lead your team through the design process, helping create a customer-centric design vision while mentoring, coaching, and growing a dedicated team of designers. You’ll partner with our user researchers and data teams to understand user needs and market opportunities. You’ll work with art directors and writers to make design delightful and brand-aligned. You’ll help the team build experiences our customers love, by making sure every last design detail is ready for launch.

This is a full-time position reporting to a Product Design Director. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

The Search team helps Etsy buyers find that special item, whether it be a gift, addition to their home or a piece of art that perfectly reflects their style and interests. Helping people narrow down their options and navigate the sea of unique items on Etsy is challenging and exciting! For our Etsy Ads team we are building a platform to support and provide a way for sellers to promote and surface their items to more buyers while creating an experience that is simple and straightforward while also being robust enough to manage their business. 

What does the day-to-day look like?

• Lead product designers by mentoring and creating career growth opportunities for those on your team

• Collaborate with cross-functional leads to craft the vision, strategy, and operations of your initiatives

• Ensure we are building the right products for our customers, and help teams take the best near-term steps toward their long-term vision

• Advocate for our customer, and guide teams to deliver well-executed and on-brand experiences by using our design system

• Lead regular design reviews, critiques, and brainstorming sessions for your teams 

• Facilitate continuous learning and improvement for the product design team and its members

• Recruit and hire outstanding design talent and facilitate onboarding of new designers

• Partner with our Design Systems team to make plans to evolve the components and styles for our internal tooling needs

• Work alongside the broader Design Leadership team to craft our teams’ culture, processes, and tools

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Senior Product Design Manager at Etsy means you have a track record of:

• You have a track record of leading design strategy for complex initiatives and growing design leaders  

• You lead through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach

• You use holistic thinking to identify customer experience opportunities that create impact across the organization

• You’re an experienced design leader who can help shape our design management practices and are sought out as a mentor by other design leaders

• You incorporate advancements in the field of product design to shape the skills and practices of our team

Qualities that will help you thrive in this role are:

• Effective articulation of ideas and design solutions

• Expressing feedback with kindness and candor

• Tolerance for ambiguity and healthy curiosity

• Translation of quantitative & qualitative insights into design decisions

• Contribution to our culture: motivation, optimism, quality, integrity

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.