Senior Product Design Manager, Marketing Technology

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

What’s the role?

The Marketing Technology team is responsible for our best in class marketing stack. With platforms to support new markets, SEO, offsite ads, CRM and more, this stack empowers Etsy’s Marketing team to reach customers around the world. As a Senior Product Design Manager in this role, you’ll provide design leadership across our key initiatives to enable Marketing to more efficiently drive buyer growth, and support marketing’s efforts to reach new sellers and guide them on how to grow their business on Etsy. You’ll collaborate with cross-functional leads to craft the vision, strategy and operations for our initiatives, while coaching and mentoring the talented group of product designers that report to you.   

This is a full-time position reporting to the Product Design Director of Buyer Experience. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy’s Mexico City office in an in-person or flex capacity. Candidates living within commutable distance of Mexico City, may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What’s this team like at Etsy?

Join a team focused on enabling Etsy’s marketing team to reach customers around the world. Together the team delivers creative solutions to challenging problems, pressure testing ideas through research and experiments, getting direct feedback from customers (both internal and external). You’ll collaborate with cross-functional leads to craft the vision, strategy and operations of our initiative, while coaching and mentoring the talented group of product designers that report to you. 

What does the day-to-day look like?

• Lead regular design reviews, critiques, and brainstorming sessions for your teams
• Facilitate continuous learning and improvement for the product design team and its members
• Recruit and hire outstanding design talent and facilitate onboarding of new designers
• Work alongside the broader Design Leadership team to craft our teams’ culture, processes, and tools
• Ensure we are building the right products for our customers, and help teams take the best near-term steps toward their long-term vision
• Advocate for our customer, and guide teams to deliver well-executed, on-brand, accessible experiences
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

Qualities that will help you thrive in this role are:

• You lead design strategy for sophisticated initiatives and growing design leaders
• You lead through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach
• You use comprehensive thinking to identify customer experience opportunities that create impact across the organization
• You incorporate advancements in the field of product design to guide the skills and practices of our team
• You develop a deep understanding of current design patterns and UX trends, and can guide your design team to use these in practice
• You use holistic thinking to identify customer experience opportunities that create impact across the organization
• You’re an experienced design leader who can help shape our design management practices and are sought out as a mentor by other design leaders

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.