Senior Marketing Design Manager, Audience Expansion (Remote, Americas)

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across the Americas where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

The Shopify Brand and Audience Expansion team is seeking a Senior Marketing Design Manager to join our cross-discipline Marketing UX team made up of marketing designers, content designers, front end developers, video producers, and more.

Our team’s mission is to help Shopify reach new audiences and empower aspiring entrepreneurs around the world. We’re a diverse team of smart, caring and committed marketing UX specialists. We use a human-centered approach to design breakthrough experiences that let more audiences learn and love Shopify. We use design thinking to solve marketing problems, and collaborate within the broader Brand and Audience Expansion group to develop and produce engaging creative work via digital and IRL experiences.

As a Senior Marketing Design Manager, you’ll help shape Shopify’s look and feel across marketing touchpoints, tackling projects that span digital, print, video, and more. You’ll champion our brand visuals and voice across the company and will help guide our brand both internally and externally.

Equal parts contributor and leader, you’ll rely on your collaborative and human-centered design skills to create concepts for teams to rally around, and then activate your deep technical skill to bring them to life. You have advanced visual design skills, a deep understanding of how a brand can flex and scale, and the ability to articulate designing thinking to stakeholders across the org. You bridge words and visual systems, communicate ideas in a compelling way, and create emotion for our audiences. You are a strategic thinker; you poke holes and ask questions. Your designs are data-informed and their impact is measurable.

• Contribute to and develop brand assets and our brand visual system

• Create compelling brand experiences and industry best practices in a variety of mediums

• Act as the de facto brand consultant across all marketing touchpoints and projects. You’ll be the source of truth for anything related to the Shopify brand

• Actively stay on top of industry-wide marketing and design trends, and report on these findings regularly. Ensure our projects are current, noteworthy, or trend-setting

• Facilitate cross-team communications as they pertain to brand requests, updates, and improvements. Ensure our output always aligns with our business goals

• Collaborate cross-functionally to develop creative marketing strategies that ladder up to the Shopify master brand. You’ll work with internal teams as well as with external vendors, suppliers, and agencies

• Provide craft leadership via mentoring and participating in team rituals. You’ll help bring out the best in a designer's individual work and contribute to a great design culture across the org

• Be a constant learner and experimenter. Make data-driven decisions to continually improve your creative approach, while sharing insights with the team and reporting back on project outcomes and findings

• Fluent in brand, marketing and design principles + best practices, as it applies to building brand identity systems and visual languages

• Passion for solving problems while wearing multiple hats and championing all facets of marketing and brand design

• Ability to approach projects from a holistic POV, from high level strategy down to small design details

• Ability to participate in the full project process from ideation to execution and optimization

• Ability to juggle multiple projects and inbound requests. You thrive on process and are able to work independently, prioritize accordingly, and iterate quickly

• Fluent with design tools such as Figma and Creative Cloud. You demonstrate resourcefulness when it comes to learning new tools and tech

• Armed with strong communication skills – you don’t get flustered easily and you don’t have a fear of over-communicating

• Highly inclined toward collaboration – you have a knack for developing strong relationships and easily win the trust of others

• Armed with a growth mindset – you enjoy constructive design critiques and leave your ego at the door

• Demonstrated portfolio that shows strong conceptual thinking and high-quality design execution

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

This job post will expire on February 15th, 2021, at 12am CST.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.