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Thumbtack

Senior Brand Designer, Communications

Full-timeBrand Designer$144,000-$176,000 Remote US
Paid time off
Home office stipend
Asynchronous work
Employee discount programs
Please let Thumbtack know you found this offer on WeLoveProduct as a way to support us 🫶

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in all 3,143 U.S. counties
  • 75 million+ projects started on Thumbtack
  • About 4 million customers in the last 12 months
  • Pros earn billions on our platform
  • About 10 million 5-star reviews for our stellar pros 
  • 1000+ employees and $3.2 billion valuation (June, 2021) 

About the Brand team

We’re a tight-knit, collaborative group on a mission to make Thumbtack famous. You’ll report to the Creative Director, while working closely with other designers, writers and communicators to develop a cohesive brand identity to be used internally and externally across multiple platforms. Champion of the brand aesthetic, you'll partner with stakeholders across Internal Communications, PR and Employer Brand to create and maintain a cohesive brand across a number of different internal and external touchpoints.

About the Comms team

Global Communications is a team of storytellers working to share the Thumbtack mission, brand, and experience across a number of different key groups: our own employees, external audiences (i.e., media, influencers, industry) and candidates. As well as across numerous platforms via a number of different methods. We help make what Thumbtack does understood by as many people as possible; whether that is around our future vision, how the product works, the benefits of using Thumbtack, our culture, engaging stories about our customers and pros, or even members of our own team.

About the Role

We’re looking for a Senior Brand Designer who has a breadth of skills across design disciplines. We need someone who thrives on owning a variety of projects big and small. In this unique role, you will be part of our Brand & Creative team but embedded within our Communications function to support all visual communications needs, bringing a cohesive internal brand to life and owning it across comms channels and touchpoints. You’ll work closely with our Internal Comms, PR and Employer Brand teams to execute against an aligned strategy to elevate our visual storytelling through internal and external presentation design, engaging video campaigns, motion graphics, and more. On a typical day, you could be working directly with PR and our CPO to develop a deck for an external speaking opportunity, create a number of fun header graphics for the stories being published on TackHub (our intranet) that week, working on some product mockups for a press release, collaborating with Employer Brand to create eye-catching graphics that appeal to future candidates on LinkedIn, or putting the finishing touches on a short employee video by finding the perfect tune as the bow on top. You’re a self-starter and an outside-the-box thinker who loves the challenge of translating a brief into world-class creative and isn’t afraid to take risks and try new things.

Responsibilities

  • Lead development and ownership of aligned internal brand assets
  • Presentation design for all company-wide meetings and external speaking opportunities
  • Own all design assets for company blog, intranet, newsletters, meetings, infographics, media kits, and more!
  • Must be comfortable working with b-roll, product videos and GIFs
  • You will find yourself collaborating closely with exec-level leadership on internal and external efforts
  • You’ll be responsible for managing project intake, creating timelines, and facilitating rounds of feedback with partners
  • Support Brand Creative when required.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years of professional design experience at an agency or in-house 
  • Strong portfolio that shows strategic and design thinking with superb attention to detail in typography, composition and overall craft
  • Presentation design and production design experience   
  • Some experience in photo/video art direction, motion graphics, and video editing (e.g. proficiency of basic platforms like iMovie and/or Adobe Premiere)
  • Experience working within existing brand guidelines. You also know when and how to flex them, pushing the bounds of creative while remaining true to the brand
  • You are a reliable self-starter who can handle multiple projects with minimal oversight and posses strong cross-functional collaboration and communication skills
  • Expert level understanding of tools like Figma, Adobe CC, and presentation tools like Keynote, Slides and PowerPoint

Bonus points if you have

  • Experience taking campaigns through from concept to execution
  • A great sense of humor that comes alive in the work you do

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $144,000 - $176,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $122,400 - $149,600. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila 
  • Stipends for remote work support, home office set-up and Thumbtack services (North America) 
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected]

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Brand Designer, Communications position?
    The suggested salary for this position is $144,000-$176,000
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Thumbtack
Thumbtack is an American home services website. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and e...
Website
Industry
Home Services, Local
Founded
2009
Size
1K-5K employees

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