Product Marketing Manager (Payments) (Remote USA)

Who we are:

Fivestars by SumUp helps local businesses grow by turning their credit card reader into an all-in-one payments and automated marketing program. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. Since launching in 2011, Fivestars has become a robust national commerce network, with 70 million users discovering and driving sales to 12,000+ small businesses. We help drive over 100 million transactions and $3 billion in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great.

In Oct 2021, Fivestars was acquired by SumUp – a financial technology company that allows businesses of all sizes to receive payments quickly aand simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.

Who you are:  

Fivestars by SumUp seeks a Payments Product Marketing Manager to take our relatively new payments product and make it the preferred payments and marketing automation solution for local businesses. We are looking for someone who is passionate about the small business space and will synthesize evolving customer needs, predict the evolution of the payments market, develop positioning that works in the field, translate positioning into effective collateral for sales and online assets, and launch new products and features to maximize adoption and revenue.

What you’ll do:

• Be the voice of the customer for product and engineering teams, and regularly synthesize and communicate the needs of our target audience
• Analyze how our core markets are growing and changing and how competitors are positioning themselves, and articulate how our company can differentiate itself
• Translate our product and features into positioning that resonates with our merchants and users
• Define, test, and scale pricing that meets our economic objectives
• Develop the go-to-market strategy and launch new products & features into the market by working closely with product, design, sales, operations, and our marketing team
• Work with our sales enablement team to train reps on how to sell and position our products 
• Develop marketing assets like ads, collateral, case studies, product sheets, and demos for our marketing, sales and ops teams that will accelerate sales velocity and reduce churn
• Drive adoption and usage of our products and features among our merchants and users and manage internal communication of launches

What we're looking for:

• BA/BS degree with a strong academic background or equivalent experience
• 4+ years of experience with a track record of growing scope and influence
• 2+ years experience doing integrated marketing or product marketing at a fast-growing tech company; payments industry experience strongly preferred
• Strong project management skills with the ability to deliver on deadlines and manage multiple initiatives at once; thrives in a fast-paced environment with a high level of autonomy
• Strong problem solving and strategic thinking skills
• Strong writer & storytelling skills with excellent attention to detail
• Ability to develop multi-channel marketing campaigns including copy and assets 
• Results-focused with a passion for exceeding measurable targets for revenue or adoption
• Background with small business customers is a plus

Benefits & More:

• 4 weeks of annual PTO plus 10 paid holidays
• Medical, Dental and Vision benefits, along with too many to list!
• Career Coaching & Development
• 401(K) Retirement Plan and Paid Parental leave
• Benefits that holistically support your physical, emotional, and financial wellbeing

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.