Product Marketing Intern (x/f/m)

Doctolib Telehealth

About the role

The Product Marketing Department is responsible for ensuring the adoption, growth and satisfaction of our users, both patients and healthcare professionals, on all Doctolib products (agenda, medical software, telehealth, patient App). You will be part of the global team dedicated to Doctolib Telehealth in France and Germany. 

As a Product Marketing Intern for Doctolib Telehealth, you will be helping our team to gather user insights and build impactful marketing campaigns and assets, in order to boost user acquisition and usage of our product. Your work will therefore be impactful to both patients and healthcare professionals. You will have the opportunity to work closely with many strategic teams at Doctolib such as Product, Data, Strategy, Go to Market, User research ...

The ideal candidate should have strong interpersonal skills and have developed a diverse set of both strategic and operational competences as you will have to be as eager to dive into data as into creative sessions. 

Previous experience in a product marketing or customer engagement team in a fast-growing tech company or in a consulting firm is preferred. Passion for helping doctors improve their life and their patient’s is a must. 

What you’ll do

• Provide customers insights on customers and patients needs, usage, objections & satisfaction
• Craft impactful campaigns (email, inapp), including segmentation, positioning, message, goal, design, tests and go live 
• Analyze our inbound marketing campaign performances (open rate, conversion rate, lead quality) and identify concrete levers to improve them 
• Co-build diverse marketing assets (e.g. ebooks, video testimonials, landing pages, in-product messages)
• Suggest and implement product presentation adaptations on our websites and  monitor performances

Who you are

• You are autonomous, with a strong entrepreneurship mindset and are able to work in a quick evolving environment
• You have relevant experience in online marketing, product marketing or customer engagement, ideally in a fast-growing tech company or in consulting
• You have very good both analytical and writing / creative skills 
• You have strong personal organization and project management abilities, you are structured and rigorous 
• You like to solve problems and you consider yourself as a critical thinker
• You have a good global marketing knowledge (conversion funnel, channels, assets)
• You are ambitious, curious and you want to participate with us in this incredible adventure
• You recognize yourself in the SCALES values of Doctolib (Service, Care, Act, Learn, Enjoy, Structure)
• Being fluent in both French and English is mandatory, German is a plus

Details

• Type: Cesure or end-of-studies internship 
• Location: DoctoCampus of Levallois-Perret & remote 
• Length: 6 months 
• Start: ASAP
• Friendly, dynamic and young environment with afterworks and team-building events 

Who we are

Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.

For healthcare professionals

We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.

For patients

We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking  / managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.

 Some key facts about us

• We partner with 150,000 healthcare professionals and 2500 healthcare facilities including some of the largest hospitals in France, Germany and Italy
• 60+ million patients visit our platform every month
• We are a French-German-Italian company with a team of +2000 people split over 40 cities and 3 headquarters in Paris, Berlin and Milan
• We plan to hire 2,000 Doctolibers in the coming years to transform the healthcare sector in France, Germany and Italy

+70M vaccination appointments taken on Doctolib in France and Germany