What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager - User Experience position?

The suggested salary for this position is $105,000-$180,000

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Product Manager - User job at Verkada

Who We Are

At Verkada, we’re building the operating system for the physical world.

We started in 2016 with video security cameras and an intuitive cloud-based platform, and in just six years, we've expanded to include five additional product lines (access control, environmental sensors and alarms, as well as visitor and mailroom management) that help enterprises to protect and manage their people and assets.

Today more than 14,000 organizations across 63 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. We are valued at $3.2 billion, with $360 million raised in venture capital from investors including Linse Capital, MSD Partners, L.P., Felicis Ventures, Next47, Sequoia Capital, Meritech Capital, and First Round Capital.

This is just the beginning. The need for businesses to secure and manage their people and physical assets with scale and speed is mission critical and continues to increase. Our teams are energized by the complex challenges we work on and the platform we are building to make the schools, hospitals, businesses and communities that we live and work in safer.

Overview

As a member of our Business Systems team, you will work cross-functionally with users, business stakeholders and engineers to make our internal systems and tools environment dynamic, intuitive and easy to use. You will own the end to end feature set, user experience, roadmap and strategic decisions for the tools that allows the company to go to market, execute and fulfill orders, and recognize revenue. You will own the experience for nearly 1,500 users as they interact and process millions of datapoints through our system. You will be the key-master for all things frontend with our internal products, understanding key pain points while reviewing and creating designs to help us scale quickly and efficiently. We believe that clean, intuitive and efficient systems are a crucial piece of our ability to scale at a rapid pace. This is a hybrid role between User experience / design and core product management.

Responsibilities

Work with users, business stakeholders and software engineers to make our internal systems and tools intuitive and very easy to use. These systems handle a lot of complex processes, but the user experience needs to be at the forefront of new development.
Develop, own and understand business problems and design /implement easy to use systems
Own the process for how new processes and fields are added into our CRM, fulfillment, partner portal and finance systems to ensure the user experience is maintained and complexity is minimized.
Constantly strive to root out all inefficiencies with our existing tools, writing specifications on how developers can improve on them.
Design workflows and experiences that will make our users excited to use them again and again.
Conduct user testing to refine and validate workflows, concepts, and processes.

Requirements

Bachelor’s degree in technical field, from a top program preferred.
Resilience - You will stop at nothing to make our tools the best they can be.
Detail-oriented - You think critically about challenges and design efficient and effective solutions
Proactive - You act without being told what to do. You bring new ideas to the company each and every day.
Meticulous - A single extra field or necessary click bothers you if it doesn’t have a clear purpose.
Team Player - You know how to communicate well with a variety of stakeholders and can work as a team to get your designs implemented.
Prior tech company or startup experience is a plus.
3 + years of experience in industry or similar role

Employee Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. For this role, Verkada estimates a starting annual base salary will fall in the range of approximately $105,000 – 180,000. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. Annual base salary is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

US Employee Benefits

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums

• Nationwide medical, vision and dental coverage

• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options

• Expanded mental health support

• Paid parental leave policy & fertility benefits

• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

• Professional development stipend

• Wellness/fitness benefits

• Healthy lunches and dinners provided daily

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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Product Manager - User Experience

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