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Linktree

Product Manager, Trust & Safety

Full-timeProduct Managerup to $6,000 per day Australia
Flexible work schedule
Home office stipend
Remote work options
Pet-friendly office policies
Mental health wellbeing support
Parental leave
This job offer is closed.
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In the time it takes you to read this job ad, around 100 new accounts will have signed up to Linktree. We’re growing. Fast! Since 2020, Linktree has 🚀 from 4M to over 25M accounts, scaling from 20 team members to over 250. Oh, and we’re officially a unicorn, plus our brand has a completely new look and feel. 

To learn more about how we work (and get the 101 on our $6K AUD flexible benefits package), keep reading.

P.S. If you don’t tick every box in this ad, please don’t rule yourself out just yet. We’ve seen the research that people from underrepresented backgrounds tend to only apply when the checklist is all ticks. We take pride in inclusion and  hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!

As a Product Manager at Linktree, you will work in cross-functional squads with engineers, designers, and analysts. You will lead your squad to deliver changes in your product area that deliver on the Product Strategy and Roadmap, and drive our OKRs and measures of success.

As a Product Manager for the Trust & Safety Team you will:

  • Product Manage one or more squads to deliver changes across this product area in order to drive the Product strategy and company OKRs.
  • Establish the measures that you will use to confirm a successful product delivery
  • Communicate effectively at all levels, internally and externally to Linktree, including explaining complex technical topics in simple and understandable ways.
  • Synthesise and drive product strategy from interactions with business stakeholders, legal, and trust & safety teams.
  • Partner with all product teams to ensure abuse prevention is built into all our efforts and launches in Linktree.

What We Are Looking For:

  • Previous experience in Product Management ideally in building internal SAAS products.
  • Experience in working with founders in a fast-paced startup
  • Ability to be innovative, with excellent problem-solving skills, and the ability to turn ambiguous problems into clear solutions.
  • Ability to achieve stretch goals in an innovative and fast-paced environment
  • Someone that can demonstrate prior experience running cross-functional squads.
  • Experience in adjusting the scope of a product feature in order to meet business needs/OKRs
  • Can explain technical topics simply so that stakeholders understand them as we are a highly cross-functional organisation

Good to have but not essential:

  • A background in trust and safety or content moderation would be very advantageous.
  • Experience in utilising machine learning, computer vision, and/or artificial intelligence to moderate content on a global scale
  • Understand and stay up-to-date with the latest strategies on counter abuse and content enforcement technologies within the industry.
We hire with a people-first approach so more importantly you will be collaborative, curious, enjoy solving complex problems, and have empathy for the growing pains of a rapidly scaling startup.

Where & How We Work

We are a global, diverse group across age, gender, and race and offer a truly flexible and family friendly work environment. Kids, pets, and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid "remote, but in-office sometimes" approach and that will continue even when COVID is behind us.

We currently have offices in Melbourne, Sydney and LA is coming next, but our team is spread across Australia, United States, and New Zealand. Growing from 20 people in early 2020, to 50 in 2021 and over 200 in 2022, Linktree is still growing rapidly!

Being globally distributed doesn't mean working to one timezone and we offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company, but we aim to work asynchronously where possible.


Our Culture & Benefits

Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:

- We recognise that each person is unique and have designed our benefits with this in mind. Each person has $6000 AUD to spend across Wellness, Growth, Lifestyle, and Impact pillars. This could be spent on things like (but not limited to): fitness memberships, development courses, books, childcare, pet insurance, mental health support, bike equipment, travel, or green energy initiatives.

- Employee Stock Option Program - we want each and every employee to share in the company’s success as we go further together.

- We have a paid 18-week parental leave program that is inclusive of birth and non-birthing parents and supports the whole parenting lifecycle. We also offer 4 weeks of paid leave for early pregnancy loss and the full parental leave for later pregnancy loss, in addition to a support program.

- We are proud to offer all regular full-time and part-time employees 20 hours paid volunteering leave per calendar year.

- Flexibility is at the core of Linktree, so whether you prefer fully remote, the office, or a bit of both, the choice is up to you. We trust you to get the work done.

- We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity, unconscious bias, and the incorporation of a transpositive inclusion policy.

- We prioritise our team's mental health, with all employees having free access to Headspace and Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.

- All Linktree staff receive $1000 AUD towards setting up their work from home space.


The Linktree Story

We created and defined the “link in bio” category in 2016 to solve a common pain point for creators, brands and businesses: they had no way to consolidate their content and digital identities. The internet was becoming increasingly  fragmented, so we launched a simple tool that allows anyone to manage their corner of the digital universe. We’re giving our users control of how the world discovers them – because why should you be defined by only one link? 

Fast forward to 2022: Linktree is now used by some of the world’s biggest brands including TikTok, The LA Clippers, The UN Environmental Programme, Manchester United, and Wear it Purple, as well as celebrities including Selena Gomez, Alicia Keys, Shawn Mendes, and Dwayne 'The Rock' Johnson.

With close to 40,000 signups per day (and no sign of stopping), plus our latest funding round of $110M USD and our recent valuation of $1.3 billion (did we mention we’re a unicorn?), we’re on a mission to empower anyone to curate and grow their digital universe – come join us for this ride?


At Linktree, we celebrate and support everyone’s perspective and background, and we’re proud to be an equal opportunity workplace. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging, because we believe in going further together. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager, Trust & Safety position?
    The suggested salary for this position is up to $6,000 per day
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Linktree
Linktree is a freemium social media reference landing page developed by Alex Zaccaria, Anthony Zaccaria, and Nick Humphreys, headquartered in Melbourne and Sydney, Australia.
Website
Industry
E-Commerce, Internet
Founded
2016
Size
51-250 employees

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