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GoCardless

Product Manager - Internal Product

Parental leave
Diversity, Equity, and Inclusion
This job offer is closed.
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About us

We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customer's bank accounts. Our global payments network and technology platform take the pain out of getting paid for 70,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France, Germany and the United States. 

Intro into Product

We believe world-class Product Management is crucial to the continued success of our products and company. As a result, we’ve created an environment that ensures our Product Managers have the opportunity to constantly learn, are empowered to take calculated risks, and contribute to developing best practises that other companies emulate.

Our Product team is focused on three areas:

  • Shaping the future of the product: As a product-led organisation, having a clear and well thought through product strategy is critical to our business. Our Product Managers are the driving force behind this strategy, and are empowered to bring it to life with their teams.

  • Prioritising which problems to solve and why: We take a data-driven approach to figuring out what problems we should solve and with what priority. We give our Product Managers the space to pose the right questions and empower them to make great decisions.

  • Delivering to solve these problems: We believe in a collaborative partnership where the Product team focuses on outcomes, while Engineering and Design focus on how we get there. Product’s main role in execution is to guide teams to stay on track to deliver the optimal product impact.

The Team

Internal Products exists to provide best-in-class tools and services to our business which enables GoCardless to scale quickly and cost-effectively

Examples of the work we do includes reducing fraud losses, automate billing systems and creating models to target the highest probability customers to upsell.

Why would you want to work in Internal Products?

The Internal Products division provides PMs with the opportunity to collaborate and form strong relationships with their customers - because they are in the same building. Focusing on solving problems for our organisation allows you to directly see the impact of your work and play a critical role in how we scale and become successful as a company. We work with experts across the business in areas like fraud, risk, billing, marketing and go-to-market, so PMs can build very strong domain expertise in these areas.

Desired Skills

We’re looking for people who have incredible potential. We believe great Product Managers share common characteristics, and we look for these above all else:

  • Exceptional problem-solving and analytical skills: We want our Product Managers to have an outstanding ability to tackle interesting problems. At GoCardless we start by asking ‘why?’, and a data-led approach is central to how we run Product.

  • Curiosity and drive: We’re after people who aren’t afraid of a challenge and will have a go, stay curious and adapt to a constantly changing environment. Our Product Managers are highly motivated to drive things to completion, delivering great impact with their teams.

  • Collaborative leaders: Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.

Candidates should have a track record examples of success in a challenging environment, which could be anything from software engineering through entrepreneurship to strategy consulting.

Our team comes from a range of backgrounds, and we welcome diversity. Even if your experience doesn’t tick all of the boxes, please apply - we’d love to hear from you.

Life at GoCardless

When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day. 

Because we're now delivering on our important, and ambitious vision to become the world's account-to-account payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.

There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here. 

We're also rolling out our 'Adaptive Working' and 'Work Way' schemes. Adaptive Working will allow you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring teams can collaborate effectively and get together and socialise. It comprises three components: days in the office, remote working, and a thoughtful environment. Work Away gives the flexibility to work away from your normal place of work for up to 90 days in any 12 month period. 

We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution. 

There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About GoCardless
Recurring payments made simple. Our global payments network processes more than £1 billion per year for 20,000+ merchants. - Ultra-low fees - Fully automated payments - FCA regulated & Bacs approved bureau You can start collecting payments in m...
Website
Industry
Financial Services, FinTech
Founded
2011
Size
251-1000 employees

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