Product Manager, Front Door

Modern Health-

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

We are a female-founded company, backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 330+ global companies like Lyft, Electronic Arts, Pixar, Cliff Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status.

We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role- 

In this role you’ll be a key part of our product management team and a partner to the entire Modern Health tech team as the product leader of the Front Door team. This team is responsible for making it as easy as possible for members to get the level of care they need. You will be responsible for improving the entry points of Modern Health, including registration, onboarding, home screen, navigation, and more.

In an environment where we are increasingly connected to technology, at higher risk for depression, and lonelier than ever, our mission is to create a world where people are happier and more resilient to the stress and struggles of everyday life. We’re looking for an experienced  product leader to help us realize this mission and build the leading global mental health solution. 

You will be responsible for driving the execution of our near term goals but more importantly, helping to set the strategic vision of how we onboard, activate, and retain members. We are looking for an excellent leader who is highly analytical, has strong product sense for what makes a consumer-grade product great, thrives at building relationships and rallying teams, is user-focused and design savvy, and who is ultimately motivated to positively impact the lives of thousands of people.  If you are looking for a big opportunity at a high-growth organization while making a positive impact alongside a talented team of professionals -- you are a perfect fit for Modern Health. 

This role reports to the Director of Product. We’re committed to the health and safety of the community, so our team is currently working remotely and will continue to do so for the near term. While this is a permanently remote opportunity, there are multiple chances per year to get together with teammates to collaborate in-person. This position is not eligible to be performed in Hawaii. 

What You’ll Do-

• Vision and strategy: Create the roadmap and vision for the products responsible for  maximizing member onboarding and activation.
• Cross-functional collaboration: Partner cross-functionally with departments like clinical strategy, customer success, partnerships, and sales to ensure Modern Health users have a best-in-class onboarding experience.
• Execute successfully: Partner with engineering and design to build a strong operating model to execute on complex products and projects.
• Analyze data & understand user behavior: Inform and drive key decisions with data-informed insights and UX research.
• Drive experimentation: Create data-informed hypotheses to drive member onboarding and retention through thoughtful experimentation and A/B testing. Share insights from experiment outcomes and communicate them to the broader team.

Who You Are-

• 6+ years experience as a Product Manager
• Experience working on digital products related to well-being, health, or other related fields.
• Experience translating user research insight into product changes.
• Expertise in experimentation and roadmapping including modeling impact, muti-variate testing, and driving activation and retention at scale.
• Analytical thinker who can conduct hypothesis-based testing with rapid iterations.
• Can plan and organize work in close collaboration with a team of engineers, product designers, data scientists.
• Passionate about building products that make a positive impact.
• Enjoys hands-on execution and strategic thought leadership.
• Adept at building, measuring and reporting against fundamental business metrics like retention.
• Exceptional written and verbal communication skills at all levels of organization and customers, including the ability to distill complex concepts for a non-technical audience.

Benefits-

Fundamentals:

• 100% coverage for Medical / Dental / Vision / Disability / Life Insurance (and dependents covered at 50%)
• High deductible health plan option with health savings account
• Modern Health product or equivalent cost of external care
• Flexible PTO
• Company-wide mental health days
• Unlimited career growth opportunity

Family Support:

• Childcare 
• Parental leave policy 
• Family Forming Benefit through Carrot

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial planning through Origin

But wait there’s more…! 

• Cell Phone Reimbursement 
• Mental Wellness Benefit
• Annual Wellness Stipend to use on items that promote your overall well being
• Natural Disaster Relief Stipend 
• Mod Squad Community:  Virtual events like active ERGs, holiday themed activities, team-building events and more!