About the team 🦸
As part of the Core Insurance platform, your role will be at the heart to transform insurance from an industry perceived as a necessary evil to a service that truly protects and continuously delivers customer value.
As a core insurance product manager, your role will be to define the core insurance processes before & during the lifecycle of customers’ contract: quote management, policy management (subscription, changes, renewals), billing management.
The role missions are to:
Improve, optimize, smoothen and innovate the core insurance processes to get better customer satisfaction (self-service, payment plan & solutions, subscription workflows, additional insurance options for assistance or coverage …) and better efficiency (automation, action recommendations for ops teams, better screens …) for operational teams (sales & customer support heroes)You will work:
In the Core Insurance Platform tribe in charge of delivering all the Insurance processes within its whole ecosystem (insurance partners, assistance providers, motor workshops, expert networks …)Within the Core Insurance Product team led by the Lead Core Insurance Product Manager, alongside the Claims Product ManagerWith:Your squad composed of:Internal & external tech teamsA QA specialistTechnical service managersA shared or dedicated data analystYour direct colleagues:A front-office product owner (responsible for the customer-facing mobile application & website)The claims management product managerSubject matter experts:Sales & Customer support operational teamsInternal finance & accounting teamsInsurance experts (underwriters, actuaries …)LegalWe are looking for a Product Manager🌋
We are looking for you if you are obsessed with delivering value to our users, by articulating complex problems and driving the outcome and if you are excited about building the next-gen auto insurance solutions that will help millions of people around the world.
We are especially looking for you if you can comprehensively address a complex ecosystem in a very collaborative working environment with pragmatic automated processes and solutions towards the customers and the operational teams.
With the team above described, you will manage the product lifecycle: discovery, roadmapping, scoping and design, delivery, continuous monitoring and improvement. You'll be joining a group of experienced Product Managers to create the best-in-class user experience to help Ornikar skyrocket locally and internationally.
What you will do 🛠
Product discovery
Understand the pain points and needs of users through qualitative studies (surveys, interviews, user journey mapping) and quantitative data.Work in collaboration with product and business teams to define areas for improvement.Analyze product metrics to understand what drives usage and performance.When designing new features, develop and iterate the best options with wireframes and prototypes.Product planning
Defining your product roadmap with your main stakeholders: create, maintain and deliver a list of prioritized features and business enablers in order to impact our company-wide strategic objectives and continuously improve our user experience.You will be the main counterpart for multiple stakeholders, you’ll co-construct with them and synchronize your product around the global platform roadmap.Product delivery
Your rigor will allow you to guide your squad in the most efficient way possible: writing detailed specifications and framing, being as efficient as possible on defining our user stories and evaluating different evolution requests.Thanks to your ownership, you know how to adjust priorities if necessary, communicate, work closely with engineers to ensure our quality standards and respect our commitments.Our Hiring Process 💪
Hiring manager interview, with your future manager to evaluate your fit with the job and to get more context about the team different projects and vision
Case study or Technical test, to evaluate your hard skills, your ability to present your work and to have constructive discussions
Culture fit, where you can meet your future new colleagues and check your cultural fit with OrnikarWhat Ornikar offers… 🎁
A salary range for this role: between 48K€ and 55K€ according to the level of impact we will observe during your interviewWe are your ideal adventure if you are looking for… 🔍
A french start-up in scale-up phase: we are scaling our business with very strong ambitions, developing and launching new exciting products in France and internationally 🌎Transition for project management towards product managementTo pass your driving test for free! 😉An average of 11 hours of tailor-made training programmes for each team memberA caring and safe work environment. As a member of the IDEA Pact, we stand up for Diversity, Equity & InclusionWhat are collective advantages at Ornikar? 🙌
A sports and wellness subscription with Gymlib 🏑A complementary health insurance with Alan 🩺A Swile card to use your lunch vouchers (11€ per day worked)Management fees for employee savings with Epsor
Hundreds of discounts and benefits thanks to Leeto, partner of our Social & Economic CommitteeReimbursement of public transport costs at 50% or a green mobility package up to 450€ / year with the Worklife card 🌳Ornikar is proud to be an equal opportunity employer and we believe that the scale of our impact is determined by the teams that work with us. As such, we seek to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. All our interviewers and managers are being trained to avoid unconscious bias during interviews and to perform structured job interviews based on a detailed scorecard. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, marital status. If you have a special need or disability that requires accommodation, please let us know.We constantly challenge ourselves and particularly engage in offering a welcoming environment for women within our tech teams. You can have a look at our initiatives here 50inTechTo all recruitment agencies: Ornikar does not accept agency resumes. Please do not forward resumes to our jobs alias, our employees or any other organisation location. Ornikar is not responsible for any fees related to unsolicited resumes
Preferred experience
About us
Ornikar’s team dedicates its mission to transform the overall car mobility experience for drivers around the world. They are developing innovative solutions that bring them closer everyday to becoming the key partner in car mobility : from learning how to drive, to ensuring your car, they create a positive and empowering experience for all drivers in France, in Spain, and shortly further beyond!This incredible odyssey started in France in 2013, triggering the transformation of this traditional and dusty industry. It was a relentless fight against countless obstacles over the years to be able to carry out our activities: their deep-rooted values of ambition and humility stem from this journey.