Product Designer, In-Store Enablement

About the Team

The In-Store team is a new team at DoorDash focused on bringing a seamless, contactless ordering experience to dine-in use cases and empowering Merchants as they run their in-store operations. Merchants care deeply about their in-store experience and think of it as their primary channel. With this in mind, The team is on a mission to empower Merchants with the technology they need to enhance their in-store experience, build trusting relationships with customers, and grow their sales.

This team sits within the broader Digital Ordering Platform Products team, which builds first-party products and services for merchants.

In-Store is a new investment area for DoorDash, and we are at a critical stage of growth. We're looking for designers who are excited to drive product strategy for new products and build zero to one experiences. 

About the Role

As a Product Designer on the In-Store Enablement team, you will own the end-to-end design execution and strategy for Internal Ops and Merchant facing products that enable Merchant success in-store, including but not limited to: onboarding flows, reporting tools, internal dashboards, and more.

This role requires strong product thinking and systems thinking. Not only will you define and think through complex flows and tooling needs, you will also consider how these new surfaces and experiences tie into the DoorDash Design system and integrate into our suite of Merchant and Internal Ops facing tools as a whole.

You will report into the Design Manager for Digital Ordering, and sit within the broader Merchant Platform Team in our Product Design organization. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote. 

You’re excited about this opportunity because you will…

• Own the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
• Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
• Work on net new, zero to one experiences and drive strategy for new investment areas
• Deliver and refine clear storytelling around product needs and opportunities
• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
• Design and ship high quality product improvements

We’re excited about you because…

• You thrive in ambiguous environments, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
• You are passionate about driving product strategy and vision for new product areas 
• You skilfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutions
• You are comfortable working within complex systems and technologies
• You value high quality well crafted visual design, and care about the details
• You are a strong mid-level designer with 4+ years of work experience

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.