Product Designer - Cape Town

Role Overview

The Product Designer is a hands-on individual contributor role focused on designing clear, usable, and high-quality product experiences within ClearScore’s platform missions.

You’ll work as part of a cross-functional squad alongside Product Managers and Engineers, contributing to design work that takes concepts through to build-ready delivery. You’ll focus on producing consistent, high-quality experiences, applying shared patterns and standards so work scales beyond individual features. This role is ideal for a designer who cares deeply about craft, can execute confidently in Figma, and uses AI tools thoughtfully to work efficiently without compromising quality.

You’ll be supported by more senior designers and design leadership, while being trusted to own meaningful pieces of work independently.

What You’ll Do

1. Contribute to product design delivery

• Contribute to end-to-end design work from Platform discovery through to launch and iteration
• Create clear, thoughtful designs that address user needs and business goals
• Produce design outputs including user flows, wireframes, prototypes, and high-fidelity UI
• Iterate on designs based on feedback, data, and learning

2. Work closely with your squad

• Collaborate with Product Managers and Engineers to understand problems, constraints, and priorities
• Take part in discovery activities, ideation sessions, and design critiques
• Communicate your design thinking clearly and confidently
• Support the translation of design intent into build-ready solutions

3. Design with consistency, scale, and quality in mind

• Work confidently within ClearScore’s design systems and established patterns
• Apply shared components and standards to ensure consistency and quality
• Design with awareness of reuse, scale, and downstream impact
• Use established workflows and tooling to manage design assets and content

4. Maintain quality and improve efficiency

• Maintain high standards of craft and attention to detail
• Use AI-assisted tools to reduce low-value manual work and improve efficiency, without compromising design quality
• Seek and apply feedback to continuously improve your work
• Participate actively in critiques and team discussions

About You

We’re looking for a capable product designer with solid execution skills and experience working in a scaled design environment.

Essential design skills and experience

• Experience designing digital products across mobile and/or web
• Strong UX, UI, and interaction design skills
• Strong Figma expertise (non-negotiable), including components, variants, layouts, and prototyping
• Knowledge and experience working with design systems in production environments
• Knowledge and experience working with Digital Asset Management (DAM) and Content Management Systems (CMS)
• Ability to produce clear, build-ready design outputs in collaboration with engineering

Ways of Working

• Comfortable working collaboratively within a cross-functional team
• Open to feedback and able to apply it constructively
• Organised and reliable, able to manage your own tasks and priorities
• Pragmatic about balancing speed, quality, and effort

Why ClearScore?

ClearScore’s mission is to make the world of personal finance clearer, calmer, and easier to understand. We started by giving people free access to their credit score and report — and we’re building far beyond that.

We support over 25 million users globally, including a fast-growing presence in South Africa. Our teams work in empowered, mission-led ways, with a strong focus on quality, collaboration, and impact.

We are design-led and data-driven, with a culture that values trust, clarity, and continuous improvement.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule