Product Design Manager, Drive

About the Team

Drive is DoorDash’s white-label delivery-as-a-service platform, and is one of the fastest growing segments within DoorDash. Its purpose is to realize DoorDash’s mission of empowering local businesses everywhere, by expanding access to DoorDash’s delivery capabilities. With Drive, merchants receive orders through their first-party channels (leveraging their own brand identity and voice), and utilize DoorDash’s delivery fleet to fulfill the order. Drive powers delivery for businesses small and large, from local neighborhood restaurants to national brands with thousands of locations.

About the Role

We’re looking for a Product Design Manager to own the user experience for DoorDash’s Drive products, which serve our merchants, Dashers, and developers. You and your team will be tasked with designing new use cases for delivery, tools to help our merchants realize more value and efficiency from DoorDash, and our developer experience through which our partners integrate.

As the Product Design Manager for Drive, you’ll be responsible for:

• Product Leadership – You'll partner with peers in Product Management, Engineering, Operations, Research, and more to define a shared vision and roadmap for the Drive team.
• Team Mentorship – You'll coach designers on your team, providing both project feedback and career guidance, creating opportunities for your team members to thrive.
• Hiring – You'll partner with our recruiting team to find, attract, interview, and hire new designers for your team.
• Operations - You’ll define how the team works in order to increase efficiency and quality design execution.

You will report to the Head of Merchant Design. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.

You’re excited about this opportunity because you will…

• Contribute directly to product strategy and define the future of our products and services
• Explore complex, ambiguous problem spaces, working with your team to understand the opportunity and chart a path forward
• Recruit and mentor an outstanding team of designers and managers
• Influence the team's approach to product development, shaping both the organization and our processes
• Improve the livelihood of DoorDash users and partners every day

We’re excited about you because…

• You have 7+ years of product design experience
• You have 2+ years of experience managing successful product design teams
• You're an advocate for product quality and user-centric product development
• You engage your cross-functional partners and proactively initiate new programs
• You're comfortable working within complex product ecosystems
• You're enthusiastic about collaboration and team-building

Why You’ll Love Working at DoorDash

• We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
• We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
• We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.