Principal Product Manager - Core Experience

Principal Product Manager – Core Experience

📍 Location: London, Dublin, Prague 

About the role

At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.

We're seeking a seasoned Principal Product Manager to lead the team(s) within our Core Experience product area. In this role, you’ll own and shape the end-to-end product experience that supports our core use cases across customer insights, prioritization, and roadmap. You'll work broadly across our platform to ensure that all our capabilities are fundamentally customer-centric.

You will play a pivotal role in driving both strategy and execution to stay ahead of our competition. The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space.

Our product is driven by a strong product-led motion, and you will be among people who understand the challenges of making complex products simple and powerful enough for large enterprises.

You’ll also collaborate with several other globally located product teams and have the opportunity to travel to San Francisco, Prague and other European cities.

Your responsibilities

• Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product organizations and their stakeholders.
• Develop and execute a strategy and product roadmap that prioritizes the most important customer-centric capabilities, focusing on delivering highly differentiated value to our customers.
• Drive the ideation, discovery, and development of new features and enhancements leveraging the rapid advances in AI & LLMs, and focusing on delivering highly differentiated value to our customers.
• Collaborate with cross-functional teams, including engineering, design, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives.
• Stay updated with industry trends, competition, and best practices.
• Exhibit exceptional communication skills by effectively translating complex concepts into actions.
• Act as an external advocate for modern customer-centric product management best practices among our customers and the broader market.

About you

• 8+ years of experience in product management, preferably in Enterprise B2B SaaS.
• Proficient in product management tooling and familiar with frameworks and methodologies such as lean, JTBD, agile, and various prioritization techniques.
• Great understanding of technology and product architecture.
• Experience in working on complex collaborative products that are architected as modular and extensible platforms or at least have some aspects of a modern platform approach.
• Strong track record of delivering products with cross-functional teams to the enterprise customers. Appreciation and understanding of the complex needs of large enterprise organizations.
• Highly skilled in conducting user research and building empathy with customers.
• Experience with business intelligence and product analytics tools to measure success of your team’s efforts.
• Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally.
• Proactive, curious, and independent, with a passion for solving broader problems, advancing your craft, and driving company-wide impact.
• Experience in mentoring and coaching junior colleagues, as well as leading across the company through indirect influence.
• Educational background in computer science or related practice. A reputable tech industry-focused MBA a strong plus.

What’s in it for you?

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.
• Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.
• Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You Can Look Forward to the Following Benefits

💰 Stock options

💻 MacBook + 34″ monitor

📚 Budget for online courses, books, and conferences

🏝 5 weeks of vacation + 9 sick days

❤️ 1 Volunteer Day per year for you to help causes close to your heart

🍲 Free snacks, drinks, and yummy catered lunches every day

💚 Soulmio mental wellness program

🏋 MultiSport card to access sports facilities

🍹 Team events, such as happy hours, off-sites, and retreats

⏱ Flexible working hours and home office

🧒🏻 Parental benefits

🎓 Language lessons

🍀 Mental Wellness Program to support your well-being and self-care

🥕 Carrot fertility program — supporting family planning

About Productboard 

Productboard is the product management platform loved by makers at Microsoft, Zoom, Avast, Metromile, and thousands more. We help product teams figure out what to build next—and how to do it in a way that actually solves customer problems. Think: fewer feature dumps, more focused roadmaps, and no more guessing games.

We were founded in 2014 in Prague and now call San Francisco our HQ, with buzzing offices and hubs in Prague, Brno, Vancouver, Dublin, and London. Our team is a mix of in-office regulars and remote nomads spread across Europe and North America.

In 2022, we closed our Series D ($125M, not that we’re counting) with backing from top investors like Dragoneer, Tiger Global, Sequoia, and Kleiner Perkins. With over 6,000 customers and a team of 400+ Productboarders, we’re growing fast—and building a company we’re proud of.

We're moving fast, learning a lot, and building something that makes life better for product teams everywhere. Sound like your kind of place?

About Our Culture

At Productboard, our values aren’t just posters on a wall—they shape how we show up every day. We’re building a workplace where:

• Everyone feels empowered, supported, and included
• Trust and transparency guide how we work and communicate
• Curiosity, creativity, and continuous learning are part of the everyday

Want a feel for what it’s like to work here? Tune into our People of Productboard podcast, scroll through our Instagram, or swing by the People of Productboard Facebook page to meet the team.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.