Marketing Design Manager, Creative (Remote, Americas)

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We’re looking for a dynamic Marketing Design Manager to lead the multi-disciplinary team responsible for building creative and effective marketing campaigns for our Demand product line. These products are focused on helping Shopify merchants increase buyer reach and generate demand for their products.

This leader will be responsible for prioritizing creative projects with cross-functional partners, creative direction and strategy for this product line, as well as coaching a team of autonomous high performers. Marketing Design Managers at Shopify are focused on the management creative teams, but are also responsible for the creative direction of those teams. The right candidate will thrive on change and operate on trust, leveraging the diverse perspectives of the people on their team in everything they do. We are looking for someone who is innately curious, never satisfied and motivated to do better and make better.

We are looking for a manager who can create a vision and inspire a team to accomplish it, while always having a business-first mindset about creative work. This leader should have a track record of leading happy and effective creative teams in a way that is empathic to a globally remote company. 

Responsibilities 

• Establishing a creative vision and strategy for the Demand product line
• Managing and mentoring multidisciplinary creatives, while creating an inclusive, collaborative, and productive team culture 
• Collaborating with cross functional partners to prioritize creative projects
• Providing clear and actionable feedback to uplevel the quality and effectiveness of the work being produce by your creative team
• Advocating for great creative work as well as he needs of the team with senior leadership
• Ensuring that your team ships exceptionally high quality creative on all projects
• Working closely with the Product Manager and Engineering Managers on your projects to balance technical,  business, and marketing requirements
• Supporting your team in building landing pages, emails, performance assets, social content, branded video and photography work, as well as the ability to flex into new marketing spaces
• Manage timelines, project statuses, and team resources to ensure quality work is shipped on time
• Partner with Product and Engineering Marketing Managers to identify and manage stakeholders throughout project process, helping gain alignment and necessary approvals

• Extensive experience as a creative (design or content) contributor, with a portfolio that showcases highly impactful work 
• Past experience leading a multidisciplinary team, including design, content, and motion.
• The technical experience to get into strategic details marketing and product UX with product designers and product managers
• Experience in in-house creative teams, as well as managing external vendors 
• Proven experience marketing a product through both audience-first storytelling, as well as lower funnel conversion tactics 
• A passion for solving design problems while wearing multiple hats and owning all facets of design (content strategy, wire-framing, art direction, and interaction design).
• Knowledge and familiarity with a data informed approach to design -- you’ve used tools and resources needed to measure success of design decisions (A/B testing tools, Google Analytics, etc.)
• The ability to prioritize simultaneous project requests from various teams
• Anticipating hiring needs on your team and helping to recruit for them.

Closing Date: August 31, 2023