Lead Product Designer

Klaviyo is a technology company that combines customer data and marketing software. We help businesses of every size — from entrepreneurs to iconic brands — deliver amazing experiences across email and other owned channels. We thrive on solving challenging problems and our mission is to empower creators to own their destiny.

We’re looking for a Lead Product Designer to work fluidly and collaboratively with the rest of the organization through all aspects of the design process. The role demands great execution, an obsession with quality, and creative problem solving for users and business goals. 

In this role, you’re the team’s go-to expert when it comes to the craft and logic of design. You’re an authority on how to turn ideas into reality, driving clarity and creating high standards across process and execution. You set a strong example and provide thoughtful direction within the team, often acting as a mentor and coach. Most importantly, you are fun to work with and bring a sense of humor to the toughest of challenges while working alongside peers who, like you, are unconstrained by the status quo.

Klaviyo Design Elsewhere:

Design Blog ?
Dribbble ?
Design Podcast ?️

How You'll Make a Difference

• Get design projects on the roadmap, ship them, and drive measurable results
• Lead and coordinate multiple complex projects at the same time
• Design flows, prototypes, sketches, and high-fidelity UI
• Organize and moderate design critiques as an in-house expert
• Drive process improvements, from creation to adoption
• Adapt the design process for cross-functional problem solving
• Assist with interviewing candidates for future roles
• Contribute to building Klaviyo’s design culture

What You’ll Need

• 8+ years of professional design experience.
• You have a portfolio of projects supporting end-to-end product development cycle, from audience definition to product adoption. 
• Experience shipping work into larger markets and iterating over time
• The ability to jump in and pinch-hit on any design project 
• The flexibility to be a great collaborator in a fast-paced, dynamic environment
• The capability to take a unique (or even unpopular) stand on an issue and facilitate a productive outcome
• The ability to coach other designers with honest, constructive feedback
• A keen sense of how to prioritize your projects and time
• Excellent written and verbal communication skills
• A growth mindset and the ability to think on your feet