Group Product Manager, Marketplace Compliance

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. Etsy, Inc.'s 'house of brands' portfolio has expanded to now include four individually distinct ecommerce brands Etsy, fashion resale marketplace Depop, musical instrument marketplace Reverb, and Brazil-based handmade goods marketplace Elo7. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

The Marketplace Compliance product team is key to Etsy’s global growth in a continually evolving e-commerce regulatory landscape. Our mission is twofold: build products to ensure the Etsy marketplace aligns with legal and regulatory requirements for our worldwide community of buyers and sellers, and reduce risk to Etsy and to our members through user-facing compliance work.

The team’s focus areas in 2022 include Payments Compliance, Product Safety, and Prohibited/Restricted Content, among others. Collaborate with cross-functional partners (including our in-house legal team, International org, market research and our buyer and seller community) to capture requirements, prioritize projects, and implement the roadmap!

You will craft experiences to mitigate friction introduced by compliance and strengthen the trust that members have in the platform. In other words, you will own and develop a product strategy that strikes the right balance between legal requirement, efficient operations, and user experience!

This is a full-time position reporting to the Director of Product managing Compliance, Risk, and Support. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2-3 times per week. We’re also open to remote hires within all U.S. states except Hawaii and Alaska.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.

About the role:

In this role you will:

• Coach and develop a team of product managers.
• Partner closely with Legal, Trust & Safety, and other internal partners to define and prioritize the highest impact projects and adapt to changing laws and regulations across all geographies where Etsy is present.
• Lead the product strategy and roadmap for the team. Prioritize work thoughtfully and communicate commitments and updates to partners on an ongoing cadence.
• Own the performance (and measurement) of product experiences, including impact to the business and our customers.

About You

Ideally you'll bring:

• 2+ years of experience managing product managers.
• Strong experience and track record of delivering impact in Compliance or a related domain.
• Committed to balancing customer experience with meeting tax and legal compliance requirements.
• A natural collaborator who knows how to drive decision-making and has the ability to influence through informal authority.
• Inspiring, engaging and clear communicator. By knowing your audience, you communicate effectively across departments and across the company.
• A strong belief in Etsy’s vision, mission and values.

Nice to Have:

• Experience working with commercial regulations, both within and outside of the US
• Experience working in a two-sided marketplace and/or ecommerce.