Group Product Manager - Enterprise Systems

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

About the Role:

We are seeking a highly experienced and strategic Group Product Manager to lead transformation initiatives of KAYAK/Opentables Finance, Billing and ERP ecosystem.

This individual will oversee the development and implementation of sophisticated solutions that enhance our financial operations, streamline billing processes, and integrate FinTech systems to support our growing business needs.

In this role, you will:

• Work closely with the business and engineering teams to lead cross-product improvements and initiatives
• Work across multiple teams to solve effectively, dig deep into requests and determine team member needs to solve problems.
• This is a people and product management role with responsibilities spanning across product development, delivery as well as operational support for monthly financial close cycle.
• Drive conversations cross-functionally across multiple platforms including NetSuite, Salesforce as well as internal custom built applications.
• Maintain JIRA, product roadmaps, system documentation etc.,
• Find new opportunities for process improvements.
• Partner multi-functionally and collaborate on cross-team projects with software engineers, developers, designers, and product owners located in offices across the world in NA, EMEA & APAC.
• Understanding of and willingness to learn business processes and financial processes
• Continuously focus on aligning product roadmaps across teams, sharing knowledge to facilitate project success, work on improving processes for the entire enterprise systems team
• Mentor team, effectively align resources with priorities and oversee quality of work being delivered by others

Please apply if:

• Bachelor’s Degree, preferably with an engineering/technical background.
• Minimum of 10+ years of relevant work experience building and delivering FinTech products.
• Strong verbal and written communication skills.
• Strong team collaborator with ability to partner effectively with cross-functional teams such as engineering, product, finance and business partners.
• Critical thinker with strong analytical skills, self starter and proactive with a willingness to learn.
• Expertise in driving product delivery in O2C, P2P and/or R2R related areas, working across all functional levels of the organization with deep understanding of how product is used, and where it meets or fails to meet customer/team member needs. Owns the product vision about where the product needs to be and how to get there.
• Attention to detail and excellent understanding of data is a must.
• Knowledge of billing and payments domain, card payments, NetSuite and Salesforce a plus.
• Effectively inspires, energizes, motivates and draws out the best work from a cross-functional team
• Works well and collaborates with other managers and team leaders
• Successfully manage trade-offs between technical debt and new features.
• Ability to learn and grow in the role as well as adapt to whatever new systems are needed in future

A few of the benefits you get at OpenTable—

• Generous paid vacation
• Day off on your birthday
• Company-matched retirement plans
• Company-wide week off each year
• Work from (almost) anywhere policy
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $143,000 - $188,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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