Guaranteed is a care company that makes tough moments easier. By blending at-home treatment with cutting-edge technology, we’re here to deliver care how you want it. Guaranteed is backed by some of the best investors in the game (including: BrandProject, Precursor, Springbank Collective, Lakehouse and Cake Ventures) and have raised $6.5 million in seed funding - one of the largest seed rounds for a Black female solo founder.

Our goal is to provide tech-enabled hospice services in a hybrid setting: best in class in-person and telemedicine care. Our care providers are highly-trained healthcare professionals focused on support, comfort, and dignity. We are obsessed with providing for patients and families and want to change the cultural conversation around death.

Who You Are

You are obsessed with patient-experience and delivering excellence in care, support, and comfort through technology.
You are driven, in work and in life, by your compassion for people.
You believe the US Healthcare system is deeply problematic and inequitable, and you want to help architect a solution.
You are always learning new things from your friends, you colleagues, your communities, and the world.
You thrive when building alongside diverse teams, opinions, and cross-discipline roles.
You are more than comfortable in a 0 to 1 startup. You manage yourself as well as anyone else and you love iterating quickly.

Who We Are

We are equally obsessed with patient-experience, and also caregiver-experience, family-experience, and care provider-experience. We strive to support everyone affected by death.
We are compassionate by nature.
We dream of healthcare systems that are more equitable and more human - and we work everyday to make them that way.
Medicine often ignores end of life care - we don’t. We talk about death. We talk about dying, about grief, about losing our patients and losing our loved ones.
We love teaching what we know and bringing humility to what don’t.

Founding Designer

Location: New York, NY (in person)

Job Type:Full Time

Compensation: At Guaranteed, we aim to offer equitable and competitive compensation that demonstrates the value we place in our employees and our appreciation for the work they preform; the base salary range for this role is likely to fall between $105,000 - $160,000 and includes equity plus a full range of benefits.

Summary

As the Founding Designer, you will be working directly with the founders to deliver on our ambitious roadmap. As our first full-time design hire, you’ll have a huge role in shaping the vision, product, and user experience. We’re looking for candidates who are passionate, out-of-the-box thinkers that are true creatives able to design across multiple mediums.

The Founding Designer will report directly to the Founder & CEO. This position will be based in-person in our NYC office.

Job Responsibilities

Develop and execute the visual design of our product/service, branding, and marketing materials.
Work with the Founder & CEO to establish the company's design strategy and vision.
Collaborate with the product and engineering team to design user interfaces and experiences that are both beautiful and functional.
Create high-quality, scalable design assets that can be used across various platforms and mediums.
Rapid prototyping and iterating across all design needs including but limited to UI/UX needs, graphic design work - whatever is needed as we build out our product and service.

Skills and Toolsets You'll Need to Bring

Design Skills: You should have a solid foundation in graphic design, typography, color theory, and layout design. You should also be able to create high-quality, scalable design assets that can be used across various platforms and mediums.
User Experience (UX) Design Skills: You should have experience designing for digital products and services, with a strong understanding of user-centered design principles. You should be able to create wireframes, user flows, and prototypes that effectively communicate design concepts to the product team.
Visual Design Tools: You should be proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, and InDesign), Sketch, Figma, and other design software.
UX Design Tools: You should be familiar with UX design tools such as Axure, InVision, and Sketch to create wireframes, prototypes, and user flows.
Branding and Marketing Design: You should be able to develop and execute the visual design of branding and marketing materials that effectively communicate the company's message and values.
Communication and Collaboration Skills: You should have excellent communication and collaboration skills, with the ability to work closely with the founding team, product team, and other stakeholders.

Nice to Haves

Experience at a health tech startup or company
Experience cultivating or working with a hybrid health care model
Experience at a startup in the 0 to 1 phase
Experience with Webflow

Relevant Experience

Bachelor's or Master's degree in Graphic Design, Visual Communication, or a related field.
Proven experience as a designer, with a portfolio that showcases your design skills and creativity.
Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, Webflow, etc.
Experience designing for digital products and services.
Strong understanding of user-centered design principles.
Excellent communication and collaboration skills.
Ability to work independently and take ownership of projects.
Passion for entrepreneurship and early-stage startups.

Guaranteed is a black-, queer-, women-led organization and we are an equal opportunity employer. You will find psychological safety here with any intersection of any identity and we welcome the chance to meet and support you.

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