What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

UX Writer job at Scaleway

About the job

As a UX Writer in the Product Documentation team, your mission will be to create a simple and engaging user experience through the power of words. You will be the owner of the Scaleway console wording, which is...yes, technical.

Your job will be to make complex information clear and easy to understand. In collaboration with the other technical writers, you'll pursue the goal of helping our users complete tasks. You will also collaborate closely with our Product Designers and the Marketing team to ensure consistency and make sure that everything we launch follows our guidelines.

You will mainly work in English but be aware that the Scaleway console is also translated into French and German. You will have to manage multiple projects simultaneously and work effectively, both autonomously and as part of a team.

We will ask for a writing sample, so please be prepared for that :)

Minimum qualifications

Write clear, concise user-interface text for products. You can articulate complex concepts for features in any context (you can write anything from error messages and navigation items to headlines)
Ability to conduct continuous user research and data analysis to make sure we always use the right wording for our users
Work with other content creators to ensure consistency, share best practices, and coordinate with other writing teams for a seamless product experience
Native/bilingual English speaker (and writer). Spelling and grammar must be excellent. Another language is a plus!

Preferred qualifications

Experience with Figma
Background in technical writing
Extensive knowledge of SEO with a proven track record of results
Work in a "docs as code" environment, where documentation and other assets are processed and delivered according to practices similar to those used in software development
Strong affinity with the IT industry
Flexible & open to working on various tasks that are not always strictly within your scope

Responsibilities

Drive the Scaleway console wording and overall coherence
Define guidelines and best practices
Identify current pain points and come up with areas of improvement
Be a driving force in the evangelization of your role at Scaleway and participate in the roadmap of UX writing in the company
Team up with many different teams across the company and make sure they are following the process you put in place

Location

This position can be either:

- Based in our offices in Paris or Lille (France), partial remote is possible

Recruitment process

- Phone Screen

- HR Interview

- Manager Interview - Océane FRANC Head of Product Documentation

- Product Design Manager - Gabriel GHNASSIA

- Technical Interviews with: Luiza DEL GIUDICE DE CARVALHO, Rowena JONES, Benedikt ROLLIK

- Offer sent

We treat every candidate equally in our recruitment process. Even if you don't meet 100% of the job’s requirements, we encourage you to apply and tell us why you would be a good fit!

Questions about this job? Nathalie Tourbay, our Recruitment Team Lead, would be happy to answer your questions.

?Scaleway is a #singular place and we’re looking for #singular people. If you like what you see here and you’ve got a story to tell, we’d love to hear from you.

About Scaleway

Scaleway, leading multi-cloud service provider for startups and cloud-native projects is catering to the global market with the essential mix of cloud computing resources that is flexible, cost effective, reliable, secure and sustainably powered.

Scaleway is one of the few European providers to have full ownership over its stack, with no dependence on three levels: data center design and operation, hardware and software infrastructure, IaaS and PaaS. Scaleway has a daring approach that challenges the status quo, its ecosystem is designed to leverage market standards to make things simpler: S3 compatibility, a rolling up-to-date Kubernetes and Terraform support.

Scaleway is constantly growing around the world, and currently serves hundreds of thousands of clients in over 160 countries. Scaleway’s services are deployed via six data centers located in three regions: Paris (France), Amsterdam (Netherlands) and Warsaw (Poland).

We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.

Find out more about working with us on Scaleway’s Career Page.

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UX Writer

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