UX Researcher - Product Platform (m/f/d) - Location: Munich; Dublin or Remote

At Personio we believe that understanding our users is core to creating meaningful, best-in-class, user experiences. To support us on that goal, we are looking for a UX Researcher to join our UX team and help us bring our software to the next level. 

As UX Researchers our goal at Personio is to help our product teams make the best user-centered decisions and keep our users front and center at everything we do. We do this by collecting and connecting insights while collaborating closely with our colleagues in product & engineering as well as other customer-facing departments on finding alternatives to enhance our product experience.

The Product Platform mission is to enable the delivery of a high-quality product by providing cross-product components and services. The team focuses on fulfilling this purpose by building out the platform strategy for Personio’s product. We are an enablement team and strive to create secure, reusable, scalable, and extensible systems that make the beating heart of our product capabilities. Our work enables other teams at Personio to do more by doing less and creates more consistent user experiences for our customers.

Your tasks and responsibilities will include:

• Leading early discovery and scoping of new areas for our software

• Use qualitative, quantitative, and mixed methods research to understand our customers, products, and competition

• Work closely with your product teams to identify and prioritise research opportunities in a fast-changing environment

• Collaborate with researchers and stakeholders across other product areas to provide a cohesive user experience across the whole product

• Communicate insights effectively and help your product teams understand the goals, needs, and challenges of our customers and where our product fits into their workflows

• Contribute to product strategy through user insights, so that our strategy aligns with the most pressing user issues and their solution

• Help us improve our research infrastructure to increase our efficiency and enable others to benefit from research as much as possible

• Educational background in psychology, media informatics, social sciences, interaction design, HCI, with an emphasis on statistics, research methods, design, digital products

• Around 2-3 years of proven professional experience

• You come in with a good understanding on research and testing methodologies

• You know how to leverage low and high fidelity prototypes to get the user insights you need

• You are a team player that feeds on your peer's feedback and thrive in a collaborative environment

• You understand the technical constraints and capabilities of product development

• You are an excellent communicator and present your findings effectively to engineers and UI designers

• You are passionate about cognitive sciences and the processes behind human perception and behavior

• You are very detail-oriented and empathic

• Very good command of the English language (level C1) - any other European language is a plus (German, Spanish, Italian, Dutch, French, ...) confident to conduct interviews in any of those languages

Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:

• Competitive compensation package that includes salary, benefits, and virtual shares
• 28 days of paid vacation (because we love what we do, but we also love vacation!)
• Inclusive, equal opportunity, and multicultural workplace
• Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.
• With PersonioFlex, decide for yourself where you work most effectively with a flexible 50% in-office and 50% remote working framework. “Remote” can mean at home or anywhere within the UK or European Economic Area
• High-impact work environment with short decision-making processes
• Saving for tomorrow: Opportunity to invest in your retirement via the Personio Pension Scheme or to invest into a disability insurance
• Choose between three mobility options: JobRad® bike or monthly public transportation ticket
• Subsidised Qualitrain membership gives you access to 90 fitness studios and sports facilities across Munich for €22.58 per month
• Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)
• Mental health support, as we know that mental wellbeing plays a major role in both our personal and professional success. #PersonioCares
• Two Impact days you can use to have an impact on the environment and society. One day is for an individual project and one for a company-wide initiative! #SocialResponsibility