Staff Product Manager - SendGrid Email

See yourself at Twilio

Join the team as our next Staff Product Manager overseeing product integrations with key technology partners.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help position Twilio as a leader in omnichannel communications, with self service and premier offerings via strategic partnerships and marketplace listings.

This person will be part of the team growing an existing Marketplace platform with SendGrid email integrations. The initial charter will include optimizing SendGrid Email offerings for profitable growth, while working to provide holistic Twilio solutions to customers through strategic partnerships with key technology partners.

Responsibilities

In this role, you’ll:

• Work with marketplace partners and internal delivery team(s) to provide comprehensive self service and private offers on each platform.
• Work across multiple product offerings for holistic value delivery through distribution partners.
• Identify and enable key customers through these distribution channels; to support existing and new deals with product led growth.
• Identify opportunities to deliver value for both the partner and our shared customers
• Identify and work across cross functional dependencies to deliver that value
• Participate in product strategy collaboration rhythms and advocate for your team’s roadmap in quarterly planning

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience working with external stakeholders and partners as a liaison for shared business opportunities
• Curiosity for the technical problem space
• Strong communication and collaboration skills with cross functional teams
• Strong written documentation skills to help articulate concepts and format artifacts for internal distribution
• Experience with roadmap planning, prioritizing and sequencing work; familiarity with PLDC

Desired:

• Experience working with engineering scrum teams 
• Data analytics experience or familiarity with statistics/data science

Location 

This role will be remote and based in the US. Minimal travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $160,072 - $200,090.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $169,488 - $211,860.
• Based in the San Francisco Bay area, California: $188,320 - $235,400.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.