Staff, Product Manager (L4)

See yourself at Twilio

 [OPTION A: IF THE ROLE IS FOR SEGMENT OR FLEX, USE THE FOLLOWING] 

Join the team as our next <JOB TITLE> on Twilio’s <SEGMENT or FLEX> product team.

 [OPTION B: IF THE JOB IS NOT FOR SEGMENT OR FLEX, USE THE FOLLOWING]

Join the team as Twilio’s next <JOB TITLE>.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to <short descriptor of the job function>. 

<75 words or less summary that tells the story of the open position>.

Responsibilities

In this role, you’ll:

• Begin each bullet with an action-oriented verb:  (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb:  (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb:  (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb:  (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb:  (generate, identify, perform, cultivate, etc.)

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. 

Desired:

• Specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify education, previous job experience, certifications, technical skills and soft skills required. 

Location

 [SELECT AN OPTION BELOW]

A. This role will be based in our <Bogota, Colombia> office. 

B. This role will be <remote, and based in the East Coast, USA>.

C. This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

[OPTION A: INCLUDE IF TRAVEL IS ANTICIPATED FOR THE ROLE AND EMPLOYEE CONNECTION ]

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way. 

[OPTION B: INCLUDE IF TRAVEL IS NOT ANTICIPATED FOR THE ROLE BUT IS FOR EMPLOYEE CONNECTION]

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Other Notes: additional total compensation information to add for Tech, Non-tech and Sales OTE roles.

[OPTION A: FOR TECH AND NON-TECH ROLES, USE THE FOLLOWING]

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX (Mid for Tier 3).
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX (Mid for Tier 2).
• Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX (Mid for Tier 1).
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

[OPTION B: FOR SALES OTE ROLES,  USE THE FOLLOWING]

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
• Based in New York, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].