Staff Content Designer

Here is the gist:

HoneyBook is the leading platform for independent business owners to manage their client flow and cash flow, streamlining all of the steps needed to sell and deliver personalized contracted services. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide an exceptional experience at every step. HoneyBook is trusted by service providers across the U.S. and Canada who have booked more than $8 billion in business on its platform.

Our award-winning culture is built on core values that drive everything we do, including putting people first. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

Our Design department is a multi-disciplinary team of Product Design, Brand Design, Marketing Design and user research.

The Product Design team works cross-functionally with just about every team from product, to marketing, to culture to deliver a unified customer experience and make things feel like HoneyBook.

We’re looking for an Experienced Content Designer to join our talented design team at Honeybook.

Our ideal Content Designer would convey a direct, clear, and conversational communication style, and have the ability to articulate complex concepts and functionality comprehensively. This person will need to convey the importance and impact that amazing content can have on our product and our user experience.

Some of the things you will do:

• Collaborate with Product Designers and Product Managers and play a role in shaping the design direction.
• Support product teams with clear and comprehensive UX copy.
• Lead HoneyBook’s Content Strategy, building content frameworks, guidelines, and principles to scale your influence and enhance copy and messaging consistency and high-quality bar.
• Work closely with the marketing and education teams to fine-tune our product offering, value propositions, and market fit for independents and small business owners.
• Become an integral part of HoneyBook’s design team. Raise content questions and challenges in our team meetings and contribute to educating individuals on the value Content Design brings in the Design process.

Interested? Here's what we're looking for:

• 5+ Years of experience shipping products and collaborating effectively with product designers, product managers, and developers.
• Exceptional UX writing skills (writing comprehensive UX copy for complex, multi-platform products).
• Experience with generating clear and solid content guidelines and frameworks which allow teams to become more effective and ship better products with higher-quality copy.
• Experience with defining the right tone of voice that fits our brand and target audience.
• A strong user-centric mindset, and a deep understanding of enhancing the user experience of your product.
• Excellent collaboration and communication skills.

Our core values:

• People come first - As we explore opportunities and work through challenges.
• Raise the bar - We push for greatness - for ourselves and our members.
• Own it - Trust and ownership let us make decisions with confidence.
• We love what we do - And what we create for our members.
• Keep it real - Authenticity, respect and transparency are at our core.

The opportunity at HoneyBook is huge – our primary customers today are service-based small businesses and freelancers. Our company, like the members we serve, thrives on creativity and risk-taking; in ten years, we’ve become the biggest and the most widely recognized player in the small business and freelance space. To date, HoneyBook has raised $498M and is backed by investors such as Durable Capital Partners LP, Tiger Global Management, Battery Ventures, Zeev Ventures, 01 Advisors, Norwest Venture Partners, OurCrowd, and Citi Ventures.

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