Alto is a telehealth pharmacy focused on helping people live healthier by making the prescription experience easier, more supportive, and more affordable. We’re transforming a $500 billion industry by reinventing what a pharmacy can do, for both patients and providers—from hand-delivering medications for free to offering on-call help by text or chat. Over one million deliveries, over a thousand five-star Yelp reviews, and an NPS score of +86 later, we’re proud to say we’ve built a pharmacy that people truly love.
Our core product is the Pharmacy Management System that we built from ground up. This system enables us to process and dispense prescriptions in an automated manner and at massive scale. Our job is to enable Alto to achieve massive scale while becoming profitable, by building superior productivity and efficiency for our pharmaceutical and fulfillment operations teams.
As the Senior Product Manager for Core experience, you will work with our engineers, designers and data scientists on strategic initiatives to automate prescription intake, pharmaceutical data checks, insurance processing and billing, and delivery scheduling. Your work will enable pharmacists, technicians, and fulfillment teams to work more efficiently, while increasing the quality of services that patients receive.
Partner with engineering, design, data science, product managers, and other cross-functional teams across the Alto ecosystem to build end-to-end efficient care and delivery flow for our pharmacists, technicians, and fulfillment teams.
Identify emerging technology and define vision, strategy, and product roadmap for Core Experience
Drive the end-to-end development process: from early research, to uncovering opportunities, to validating hypotheses through constant iteration and experimentation
Encourage and embrace a culture of experimentation, learning, and a growth mindset, never settling for the status quo and constantly innovating
Deeply understand users’ pain points (patients, providers, pharmacists, and technicians) and Alto’s business goals, in order to prioritize product investments to drive the highest impact.
Required experience:
You have an owner’s mindset - entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
You have a proven track record of successful product launches, distilling complex requirements into simple workflows
You have 3 - 5+ years experience in product management
You have demonstrated ability to work collaboratively with technical and non-technical team members up to and including the executive-level
You have superior written and verbal communication skills and experience collaborating cross functionally with stakeholders and other partners
Extra Points:
You have previous experience building products in the area of healthcare, health, telemedicine, or e-commerce
You have a technical or analytical background, MBA or equivalent work experience
You have startup and entrepreneurial experience
Other Physical Job Requirements:
Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
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