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ABOUT US:
Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.
ABOUT THE HIRING PROCESS:
When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process.
THE OPPORTUNITY
Charlotte, NC ONLY (no exception) / Hybrid requiring 3 days/week in office
Bank equipment/laptop required to stay in the US
This is a 1099 engagement.
What you’ll do in this role
You’ll apply your extraordinary command of the written word to the ever-changing challenges of our digital landscape. Collaborating with a team of design, product and content experts, you’ll write sharp copy that helps make our customers’ financial lives easier. You’ll also:
Develop and polish content that blends seamlessly across our digital products, applying our existing style, brand and tone guidelines and making them even better along the way
Tell stories, drive crisp and cohesive narratives for digital experiences that engage users, and enable them to complete tasks -- collaborating with multi-disciplinary product designers to present compelling imagery and language
Create content every step of the way – from early ideation to digital delivery including: content value propositions, content design deliverables, and final copy for comprehensive specifications, prototypes, and content management systems
Digest content, design and business requirements quickly and use them to guide your work
Willingly take on the challenge of writing and revising until all stakeholders are satisfied
Participate in a collaborative ecosystem where our client give and get helpful feedback every day
Work on a few projects at once, managing your time, keeping up with evolving details and meeting or managing stakeholders’ expectations
Evaluate and benchmark best practices and best-in-class digital experiences
Engage effectively with people across the bank, partnering with a diverse set of project stakeholders including product managers, engineers, and business partners
You’re a person who has (required skills)
3+ years of industry experience as a content designer, content strategist, UX writer or copy writer
The receipts: a record of working with cross-functional product development, content and design teams to ship customer-facing digital products
Experience writing and shaping many different kinds of content across system, user, ecommerce and transactional experiences, including copy for apps, responsive web and websites
A working knowledge of the AP Style Guide, WCAG 2.1 standards and a keen eye for typos
Contribute to and follow editorial and tone standards
A portfolio of work samples that you’re proud to share
A solid understanding of user-centered design and rapid ideation processes (e.g., Agile, Lean UX)
Experience using quantitative and qualitative data to inform and inspire content choices
A working knowledge of common content management systems
And you are a person who:
Solves problems without being asked
Brings a strong work ethic to every project
Resolves issues effectively and calmly
Achieves results and manages time well
Builds and nurtures strong relationships and fosters a diverse and inclusive environment
Loves to learn and has an aptitude for new design and technology skills
Demonstrates strong listening, communication and presentation skills
Adapts quickly and positively to change
You’ll be better prepared if you have (desired skills)
Experience with Jira, Confluence using Content Management Systems (CMS)
Experience collaborating through Sketch, InVision, and other common design tools
General knowledge of AI and its applications
Experience with writing and managing content for Conversational UI and Voice UI systems
Financial services experience
Proofreading or editing experience
Apply Now!
Braintrust Job ID: 6179
C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
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