Senior Product Manager, New Product Experiences

Grammarly team members in this role must be based in Canada or the United States.

The opportunity 

Grammarly empowers people to thrive and connect, whenever and wherever they communicate. Every day, 30 million people and 30,000 teams around the world use our AI-powered writing assistant. All of this begins with our team collaborating in a values-driven and learning-oriented environment. 

To achieve our ambitious goals, we’re looking for a Senior Product Manager to join our Intelligence Features team. The Intelligence Features team is responsible for building new product capabilities to help our users with their top communication challenges. This role will lead a new strategic direction for the company and help extend Grammarly’s assistance beyond writing to other aspects of communication. 

Your impact

As the Senior Product Manager, New Product Experiences, you will develop an entirely new type of product functionality that extends how Grammarly helps users beyond writing to other aspects of communication. This is an entirely new type of product that doesn’t yet exist in the world. But the team already has a first version in beta, so your initial job will be to iterate and find the core of the product that users will love. If you’re successful, it will open up significant, new opportunities for Grammarly and represent a step-function shift toward our mission of improving lives by improving communication. 

In this role, you will:

• Push creatively and be pushed creatively. You and your team will invent something entirely new. 
• Listen to users, brainstorm, and refine ideas until they’re great. 
• Work with research engineers to understand the latest advancements in ML/NLP and bring them to bear to solve user problems that have never been solved before.  
• Iterate quickly and agilely on product concepts, learning as fast as possible and always getting closer to something users love. 
• Share the product vision and strategy with engineering leadership. The team’s work has long-term implications for many of Grammarly’s key systems, and engineering leadership will need the proper context to make decisions. 
• Ensure the team is an execution machine. The team is fairly large and works with several sub-teams, and you’ll need to work closely with engineering leadership to ensure smooth and efficient operations. 
• Own the strategy for what’s next after the first version is released. You’ll need to initiate the necessary user and market research to determine which users we should target next, which use cases, and why.
• Collaborate closely with GTM teams. This new product effort will have significant implications for our overall messaging, brand identity, and pricing and packaging strategy. You’ll need to help represent the product point of view and ensure we’re making consistent, sensible decisions. 

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is able to collaborate in person 2–4 weeks per quarter, traveling if necessary to the hub where the team is based.
• Is highly creative—can imagine the possibilities in harnessing new technology as well as humanize this technology into something useful and emotionally resonant. 
• Has iterated from a first version of a product to something that is loved by users. 
• Is incredibly user-focused, keeping the users’ problems front and center and making sure everything they build solves them. 
• Can weigh trade-offs and think through the long-term implications of their decisions—understanding the many paths this work can take and being able to think a year or more ahead and weigh them against each other.
• Clearly articulates their understanding of the users, the market, and our opportunity in a way that facilitates debate and comprehension among cross-functional teams.
• Loves thinking about what makes a sentence beautiful or an email clear and effective. 
• Has developed sophisticated metrics to measure the effectiveness of complex and innovative features—such as evaluating how an AI system has made a piece of writing clearer. 
• Has a solid technical background, with a computer science degree or relevant work experience.

Support for you, professionally and personally

• Professional growth: We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. We have a highly collaborative culture supported by our EAGER values. We also take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.
• Comprehensive benefits: Grammarly offers all team members competitive pay along with a benefits package encompassing superior health care (including mental health benefits). We also offer support to set up a home office, ample and defined time off, gym and recreation stipends, admission discounts, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other characteristic protected by law. Grammarly is an equal opportunity employer and abides by the Employment Equity Act.

Grammarly currently supports the long-term work of team members in the following Canadian provinces: British Columbia, Ontario 

Grammarly currently supports the long-term work of team members in the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania (Kennett Township, New London Township, Pittsburgh City, Shaler Township), South Carolina, Texas, Utah, Virginia, and Washington, as well as the District of Columbia