Senior Product Manager Growth - Barcelona or Remote

At FREE NOW, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive.

We run a marketplace and we work in cross-functional teams that are organized into 4 domains: Rider, Supply, Marketplace and Growth Platform.

Our newly created Growth Platform domain focuses on driving revenue growth by improving our user funnels and experiences while keeping marketing efficiency at the core.

Within the Growth Platform, the Rider Growth Squad is focused on all things related to consumer growth. As a team, we are obsessed with providing the best customer experience possible throughout the consumer journey and discovering growth opportunities through the entire funnel- from new user acquisition all the way to customer retention and expansion.

We are looking for a Senior Product Manager - Retention to join the Rider Growth domain. In this role, you would be owning and driving products that drive long-term engagement and user retention with a focus on sustainable growth. You will closely work with the Engineering, Design, Marketing and other Marketplace teams to define a multi-year product strategy for Loyalty and Retention products.

Location: You can join us either in one of our offices in Hamburg, Berlin or Barcelona or 100% remotely in one of the 11 countries where we have a legal entity**

As a Product Manager you will:

• Create app experiences to drive user engagement and retention with a strong focus on long-term customer loyalty.
• Proactively discover key product improvement opportunities to independently scope, prioritize and lead their execution end-to-end to unlock incremental growth.
• Provide leadership in defining MVPs that allow us to test our hypothesis while delivering a delightful customer experience.
• Develop product strategy, manage the roadmap and lead its execution to drive sustainable user engagement.
• You will report to the Head of Rider Growth in the conceptualization and implementation of the product strategy and vision in close collaboration with your Data peers, and act as the interface and ambassador between the product team and stakeholders.
• Work closely with development teams and mediate between technical, UX/UI, and business matters, backing up your opinion with data and drive decisions forward when needed

Desired experience, behaviour & values:

• You have 4-6 years of work experience working as a Product Manager, preferably in startup experience appreciated.
• Prior experience in Ride-Hailing or as a Growth Product  Manager in  marketplace and platform business  is a significant plus
• You are Impact driven with an experimentation and simulation mindset,  with a strong knowledge of A/B testing at scale.
• You’re known for your empathy. You think users first and strive to understand yours better than anyone else.
•  You have an analytical mindset with an ability to independently leverage data for prioritization and decision making
• You have a solid track record of driving concrete results at consumer-facing start-ups/large organizations and have Experience delivering web or mobile products of a significant scale and complexity, shipping on a regular basis across different platforms.
• You’re not afraid to get your hands dirty when things go wrong, you’re a hustler;
• Drive and Motivation: You are motivated to make an impact, deliver results quickly, and raise the bar in the ecosystem.

** legal entities: France, Spain, Germany, Austria, Portugal, Italy, England, Ireland, Poland, Romania & Greece 

Diversity & Inclusion

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.

We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.

Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month. 
Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there!
Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.
Need a lift? We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.
More Benefits?  Monthly mobility budget for FREE NOW rides, quarterly team events, company-wide onboarding days at our HQ in Hamburg, relocation assistance for internationals, birthday-off, kudos and many more!

About FREE NOW

FREE NOW is Europe’s leading multi-mobility platform backed by BMW Group and Daimler AG. Next to ride hailing, FREE NOW also offers micro-mobility services such as e-scooters, e-bikes, e-vespas as well as car sharing. It consists of the services FREE NOW (10 European markets) and Βeat (5 Latin American and 1 European market). Summed up, those services currently attract 50 million users in 16 markets and more than 150 cities. FREE NOW is therefore the biggest multi-service mobility provider in Europe and the fastest-growing ride-hailer in Latin America. FREE NOW works with various third party providers to offer their customers an even wider range of options to get from A to B. In total, around 1,900 employees in around 35 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.