ABOUT THE JOB
As part of the Product team and reporting to the Head of Product for Commercial Offer Tribe, you will be contributing to the overall strategy of the product alongside your Design and Engineering counterparts.
The Accounts team is there to develop the self-service platform for our HR managers or Coaching Program to launch new coaching programs, and monitor them. This team is largely responsible for:
- Creating a scalable coachee nomination process, still highly manual today
- Optimizing the coachee monitoring, after the program launch
- Optimizing our business model and rules
- Discovering solutions high-value problems in the areas of coaching program
As a Senior Product Manager for Accounts you will:
- Be responsible for the experience of the HR manager or Coaching Manager
- Lead an impact team: you will manage a squad with a dedicated Product designer and developers (Front & Back), with a dedicated scope and business impact. You will be responsible for some ritual animations, your roadmap & vision, as well as ensure the success of the Discovery & Delivery of your products. You will be supported by a Senior User Researcher and Product Data Analyst (shared among teams).
- Lead the discovery effort to help the team better understand the actual pain points and needs of our personae & find the most fitted solutions to these problems.
- Develop strong proximity with our users and stakeholders
- In partnership with a Product Designer (and our Senior User Researcher), roll out the best research methods to capture the users' problems to solve (product data analysis, users interviews…)
- Discover solutions that will be valuable, usable, feasible & viable, in partnership with your Product Designer, Engineering Manager, and Engineers.
- Prepare the delivery plan with the Engineering Manager: from the user story mapping & prioritization to the detailed specifications.
- Put in place strategies to maximize the adoption of the product updates, and then the business impact.
- Prepare the Go-To market strategy to have the most impactful release
- Follow & report the KPI that you chose the most efficient to measure and improve the product
- Improve our product standards: as a (Senior) PM, you will also bring your expertise and contribute actively to improve our product practices.
WHAT WE OFFER
- A clear vision of where we want to go, with a North Star common to all the teams at CoachHub
- A well-documented Product Playbook gathering all our practices
- An exhaustive toolset allowing you to perform your job with the best environment: Looker, Hotjar, Matomo, ProductBoard, Miro, Figma, Confluence, Jira, Mac & Slack
- Deep collaboration with Product Designer, especially on the discovery phase, and with your Engineering Manager, for the solution discovery and as owner of the delivery.
- The great opportunity to boost our product, our processes, be the leader of coaching in Europe and worldwide and join one of the best-funded HR Tech companies in Europe
WHO WE ARE LOOKING FOR
- You have (3-4 years minimum) experience in a Product Manager role in a start-up / scale-up / or product-led company & preferably B2B SaaS.
We will have a focus on these skills:
- You have great communication skills to translate a complex functional & technical product to something clear and simpler
- You have a growth-mindset. You embrace the fuzziness and make things move forward.
- You know how to manage a large panel of internal stakeholders
- You are data-informed and user-focused. You use data to drive your product decisions.You measure your impact and plan the next steps to iterate.
- You define your vision, and create the strategy to meet our goals
- You speak English fluently. French is a plus.
WHY US?
- The unique opportunity to help shape our fast-growing international scale-up!
- Varied learning and training opportunities, as well as a steep learning curve
- Your personal business coach
- Fun in the highly motivated and humorous team
- Lots of freedom, personal responsibility and flexible working hours
- Remote First Culture and many different offices around the world
- Regular (virtual) team events
